News

Alfa-Bank migrates card processing to OpenWay platform

June 25, 2018

Alfa-Bank Belarus, an Alfa-Bank Group subsidiary with assets of $44 billion, has completed its migration to the Way4 platform by OpenWay, a digital payment software provider.

According to a press release, the bank migrated its payment cards and online services to an on-premises Way4 solution in order to cut operational expenses and time-to-market, and to promote innovation.

One of the specific project requirements was to transmit progress of the migration in real time. More than 50,000 bank clients could monitor every step of the process, which significantly reduced in-bound calls to the customer support center and online chat messages, the release said.

Processing in-house enables Alfa-Bank to introduce new banking products and services while controlling costs.

"OpenWay's flexible approach to the project implementation strengthened the basis of our future partnership in developing new digital banking products," Alfa-Bank Belarus CEO Rafal Juszczak said.