Digital Banking
ACI Worldwide, Auriga partner launch ATM self-service banking platform
February 16, 2021
ACI Worldwide, a global provider of real-time digital payment software and solutions, announced a partnership with Auriga, an omni-channel banking and payment systems provider. Together, the companies will launch a next-generation ATM and self-service banking platform aimed at improving the global omni-channel banking experience for consumers, according to a press release.
Under the partnership, ACI's Enterprise payments platform will integrate with Auriga's omni-channel banking solution, WinWebServer. This will provide banks with the next-generation self-service banking that merges physical and digital channels in a modernized technology platform.
"The pandemic has changed, among other things, the way consumers bank. It has also accelerated the digital transformation journey for banks—ensuring accessibility to banking services around the world," Jeremy Wilmot, chief product officer, ACI Worldwide said in the release. "ACI's partnership with Auriga will deliver more self-service banking options for consumers that will drive the digital banking experience forward. A digital-first company with a strong reputation in omni-channel banking, Auriga's partnership with ACI will help meet the growing global demand for next-generation ATM capabilities."
The joint solution will provide improved customer service through the integration of ATM with mobile and internet self-service banking capabilities. It will enable banks to define an integrated channel strategy, optimizing and transforming their branch and ATMs.
"Today's consumers use a wide range of channels to access banking services, switching from one device to another continuously. Increasingly, they demand cash and non-cash services at their convenience, 24x7. ATM technology has too often been an obstacle to meeting these changing demands. ATM owners must adapt to meet these needs through the advancement of the ATM infrastructure by converging physical and digital services for a consistent consumer experience. Our partnership with ACI will not only deliver optimal self-service banking offerings across channels, but will also expand our global footprint," Vincenzo Fiore, CEO, Auriga said in the release. "In addition, our solution offers centralized ATM security operations on a single platform, ensuring minimal impact on device performance."
Included In This Story
Auriga
Auriga is a top international software solutions company, specialized in end-to-end systems that integrate the various delivery channels used in retail and internet banking.
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