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Access Bank taps CR2 for self-service management software
The implementation of CR2's BankWorld will allow the Nigerian FI to offer a range of convenient new payment facilities, the company says.
October 9, 2015
Access Bank, reportedly one of the five largest banks in Nigeria, and CR2, an Irish provider of self-service banking software, have teamed up to implement the CR2 BankWorld omnichannel suite, according to a press release.
Access will use BankWorld to manage self-service channels that include ATM, Internet, and mobile.
Access Bank, which was licensed in 1988, is currently ranked as one of Africa's top 20 banks, the release said. The FI today serves 5 million retail customers and operates 1,500 ATMs.
According to CR2, the bank sought a solution that would allow them to launch "the right product, in the right place, at the right time," which required a true omnichannel approach.
BankWorld will help Access Bank to reduce operational costs by managing all channels from a single point, and increase revenue through the launch of targeted, personalized services. In addition, Access Bank will also be able to offer a range of innovative and convenient payment facilities new to the Nigerian market, the release said.
"We aim to become the leading bank in Nigeria and provide new services that will change the way people bank," said Herbert Wigwe, group managing director at Access Bank. "Having a best-of-breed self-service offering, providing convenient banking and managing all our client's relationship from a single place are at the heart of our strategy and we believe that BankWorld will help us to achieve our vision."
The Access Bank deal follows on the heels of a strategic alliance formed between CR2 and Global InfoSwift, which serves as the company's local partner in Nigeria.
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CR2 is the leading global provider of innovative self-service banking solutions providing banks worldwide with robust and flexible ATM, Internet, Mobile, Kiosk and POS channels.
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