News & Media
Bank of America boosts CashPro AI chatbot, intros supply chain service
September 19, 2023
Bank of America improved its chatbot CashPro Chat with propriety AI and machine learning that is also used with its virtual financial assistant Erica. Business…
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Bitbuy Technologies partners with Localcoin for crypto ATMs
September 19, 2023
Bitbuy Technologies Inc., a subsidiary of WonderFi Technologies Inc., has partnered with Localcoin, a Canadian bitcoin ATM provider, to improve cryptocurrency…
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Keybank intros $5M line of credit for Bridgeway
September 19, 2023
Keybank Community Development Financial Institutions Group recently provided a $5 million line of credit to Bridgeway Capital to expand lending programs into…
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Bank kiosk market to reach $46B by 2030
September 19, 2023
The global bank kiosk market will reach $46.36 billion by 2030, growing at a compound annual growth rate of 14.7% from 2023 to 2030, according to research from…
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Western Union opens concept store in Jordan
September 18, 2023
Western Union opened its concept store in Jordan in collaboration with Al Sadat and Al Hindi Exchange. Located in Sahab, the store offers a retail space to…
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3 arrested for using Raspberry Pi device to steal from ATMs
September 18, 2023
Three men have been arrested in Lubbock, Texas for allegedly using a Raspberry Pi device to steal thousands of dollars from ATMs. By plugging the device into…
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Bank of America intros global digital disbursements to Canadian customers
September 15, 2023
Bank of America introduced its Global Digital Disbursements for commercial clients in Canada. This service processes B2C payments and C2B collections using an…
read nowAllegiant unveils Visa rewards card
September 15, 2023
Allegiant, a travel company, has rebranded its rewards credit card to the Allways Rewards Visa card. Bank of America will continue to issue the cards…
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RockItCoin crypto ATM operation debuts mobile app feature
September 15, 2023
RockItCoin, a Chicago-based bitcoin ATM operator, has launched RockItCoin Go, a feature in the RockItCoin mobile app that enables users to effortlessly…
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M&T Bank opens branch in Connecticut
September 14, 2023
M&T Bank will open a branch in Bridgeport, Connecticut in early 2024, pending regulatory approval. The 1,500-square-foot location will include a walk-up…
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Northern Trust appoints head of asset servicing for Hong Kong
September 14, 2023
Northern Trust has appointed Aisling Keane as head of asset servicing for Hong Kong. In this role, she will head the asset servicing business in Hong Kong…
read nowKorea Easy Payment Foundation partners with GLN International for cross-border payments
September 13, 2023
Korea Easy Payment Foundation has partnered with GLN International, a subsidiary of Hana Bank, to deliver cross-border QR payments for tourists visiting South…
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Bank of Montreal appoints board member
September 13, 2023
Bank of Montreal has appointed Hazel Claxton, former EVP and chief human resources officer at Morneau Shepell Inc., to its board of directors, according to a…
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Bank Customer Experience Awards showcase financial innovation
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Bank of America, Citizens Bank and America's Credit Union all earned awards at the annual BCX Awards.
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US ATM count surges since 2020
September 12, 2023
Following a dip in 2020, the U.S. ATM population grew by about 21,000 terminals from 2021 to the end of 2022, according to the results of a project to estimate…
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AI won't replace employees, it will make CX better
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…
read nowKeybank reaches $1M in funding for home buyer credits
September 12, 2023
Keybank has officially funded more than $1 million in Home Buyer Credits since it launched the program in September 2022, which has helped 245 clients purchase…
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Hembstead Capital relaunches in North Carolina
September 12, 2023
Hembstead Capital LLC, a financial advisory firm, has officially relaunched in North Carolina with Evan Wilkoff at the head as strategic consultant. The…
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How the Right Tools Can Optimize ATM Testing Operations
Given this vital role that ATMs play as part of a retail delivery strategy, ATM fleet owners and deployers must ensure that they have an effective and…
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Kansas citizen robbed at Bank of America ATM
September 11, 2023
A resident was robbed in Overland Park, Kansas after withdrawing a large amount of cash from a Bank of America ATM. Police have arrested two suspects for this…
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