News & Media
JD Power survey finds decreasing customer satisfaction with online-only banks
May 13, 2024
A survey by JD Power found that consumers are less satisfied with online-only banks, compared to last year. Satisfaction scores for online-only banks decreased…
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Marionville, Missouri police investigating Bank of Billings ATM theft
May 10, 2024
Police in Marionville, Missouri are investing an ATM theft at a Bank of Billings branch. A group of people used a stolen truck to break into the machine and…
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7-Eleven expands ATM partnership with FCTI
May 10, 2024
FCTI Inc., an ATM solutions provider, expanded its partnership with 7-Eleven to continue operating its ATMs and provide additional retail financial services.
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How can banks maintain a good CX in light of layoffs?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Bradley Cooper, editor of ATM Marketplace discussed bank layoffs in light of CX with Mack Turner, a 30 year veteran of the financial services industry.
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Fifth Third Bank named as best adoption-friendly workplace
May 10, 2024
The Dave Thomas Foundation for Adoption listed Fifth Third Bank on its list of the 100 Best Adoption-Friendly Workplaces. It earned this reward in part for its…
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Regions Bank now servicing real estate capital markets loans
May 9, 2024
Regions Bank's Real Estate Capital Markets division is now servicing its loans, which include Fannie Mae Delegated Underwriting and Servicing Conventional and…
read nowSouthwest Bancshares to brand subsidiary as Texas Partners Bank
May 9, 2024
Southwest Bancshares Inc., the holding company for Texas Partners Bank, has announced that all branches in the Texas area will operate under the brand Texas…
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NCR Voyix releases 2024 Q1 results
May 9, 2024
NCR Voyix Corp. reported its financial results for the first quarter of 2024. It saw a GAAP revenue of $862 million, down from $916 million year-over-year, and…
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Varo Bank survey finds inflation leading to 89% of customers using credit cards for essentials
May 8, 2024
Varo Bank released a study through Morning Consultant that found that 89% of customers rely on credit cards for essential purposes. The report surveyed U.S.
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Bank of America survey reveals most small businesses expect revenue growth
May 8, 2024
Most small and mid-sized business owners expect revenue increases in 2024, according to the 2024 Bank of America Business Owner Report. In addition, their…
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Zero Circle partners with Epic River for green financing
May 8, 2024
Epic River, a lending-as-a-service platform provider, partnered with Zero Circle, a green finance marketplace, to integrate their digital platforms. With this…
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ATM features: 5 to include
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Want your ATM to succeed? Consider adding these five essential features.
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Auriga named as a Top 50 fintech company in Europe
May 7, 2024
Auriga has won a spot as a Top 50 Fintech business in Europe by TechRound. This award honors Auriga for its ATM multivendor software, along with its AI and…
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Fed to keep rates steady due to decreasing banking loans
May 7, 2024
U.S. banks saw a decrease in demand for industrial loans and household credit in the first quarter of 2024, according to data from a Federal Reserve survey.
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VantageScore wins 2 patents for machine learning credit scoring tech
May 7, 2024
VantageScore, a credit scoring company, won two patents for its machine learning tools which can improve credit scoring models, giving customers more access to…
read nowBritish Caribbean Bank partners with Finastra for core banking tech
May 7, 2024
Finastra, a financial software provider, partnered with British Caribbean Bank Ltd., based in Turks and Caicos, to deploy Finastra Essence on the Microsoft…
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Remittance market to grow by $38.2B
May 6, 2024
The global remittance market is expected to grow by $38.2 billion from 2023 to 2027, according to research from Technavio. It will also grow at a compound…
read nowAllied Payment Network appoints VP
May 6, 2024
Allied Payment Network Inc., an open-network payments solutions provider for banks, appointed Arlington Wade as VP of sales for the West region. Prior to…
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AI-powered avatars: Next stage in banking CX?
by Matthew Merilees — CEO North America, Global-e
Digital avatars could hold the key to unleashing a new era of AI-powered excellence in customer service, especially at the digital banking level.
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North Carolina senior citizen robbed during PNC ATM transaction
May 3, 2024
83-year old Annie Powell was robbed in Rocky Mount, North Carolina while using a PNC Bank ATM. She was treated for minor injuries from the robbery, according…
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