News & Media
Vantiv to close Kentucky call center
November 22, 2016
Vantiv, a provider of payment processing services and related technology products, has filed notice with the state of Kentucky that it will close its…
read nowIndian payments provider links with ACI to help banks, retailers
November 22, 2016
AGS Transact Technologies Ltd., an India-based end-to-end payment provider for the banking, retail and petroleum sectors, has announced a strategic alliance…
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After demonetization, India queues up for cash
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Indians have responded to the overnight demonetization of 500 and 1,000 rupee banknotes with the patience of people long accustomed to queuing for service in a…
read nowNCR rolls out new account service terminal for European markets
November 17, 2016
NCR Corp. has added new account service systems to its portfolio with the NCR SelfServ 19 Print and NCR SelfServ 19 Select. The terminals, which feature a…
read nowKroger, Cardtronics re-up agreement for the long term
November 17, 2016
Cardtronics has entered into a new, long-term ATM services agreement with The Kroger Co., the nation's largest traditional grocery retailer.
read nowCybercriminals not just focused on 'big guys,' fraud expert warns
November 17, 2016
In recognition of International Fraud Awareness Week, happening Nov. 13-19, TMG Fraud Prevention Manager Ashley McAlpine is warning that distributed denial of…
read nowATM lifecycle support management addressed in new guide
November 17, 2016
ATM Industry Association has announced the publication of a new guide, "Trends and Practices in ATM Lifecycle Support Management."
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Diebold Nixdorf: After the crowdstorm
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
In a webinar Tuesday, Diebold Nixdorf offered a detailed overview and critique of five winning concepts in its recent crowdstorming initiative.
read nowCustomer experience database aims to help brands 'get on the map'
November 17, 2016
The Interactive Customer Experience Association has released a new customer experience database and map of the best in-venue experiences around the globe.
read nowUS FIs make gains in customer approval
November 16, 2016
A new report by the American Customer Satisfaction Index indicates consumer approval of banks is growing. Bank customer satisfaction overall has climbed 5.…
read nowUS tops list of locations for ATM fraud losses in EAST report
November 15, 2016
The European ATM Security Team has published its third European fraud update for 2016. The report is based on country crime updates provided by representatives…
read nowCummins Allison intros ATM remote management solution for small fleets
November 15, 2016
Cummins Allison, a provider of coin, currency, check processing and ATM technology, has released JetLink remote management, an entry-level solution that…
read nowItalian bank, Gemalto partner on painless process for PIN procurement
November 15, 2016
Turin, Italy-based Banca Intesa Sanpaolo and Gemalto have marked the latest state of their digital collaboration with the introduction of the world's first…
read nowIngo, Enacomm enhance instant check cashing with intelligent self-service
November 15, 2016
Users of the Ingo Money mobile check cashing service can now get answers to account and transaction questions using a new self-service system developed by…
read nowPayment processing, auto deposit providers unite under Alogent banner
November 15, 2016
Bluepoint Solutions and Alogent Corp., companies that merged earlier this year, have announced both are now operating under the Alogent name.
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The Scottish invention that dispenses cash: Honor its history, marvel at its future
by Ron Delnevo — Chairman, Cash and Card World
ATMIA Europe Executive Director Ron Delnevo looks to a future where the ATM serves as a "community financial services hub," a one-stop shop for everything to…
read nowJoint ventures open gateway to Chinese market for Diebold Nixdorf
November 14, 2016
Diebold Nixdorf has announced two joint venture agreements in the Chinese market that will allow the newly merged company to operate in that market.
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Citi joins the Pays
by Will Hernandez — Editor, NetWorld Media Group
The banking giant joins Apple Pay, Google Pay, Samsung Pay, Chase Pay and other 'pays' on the lengthening roster of digital wallets.
read nowAbu Dhabi FI adopts NCR voice-guided ATM technology
November 14, 2016
Abu Dhabi Islamic Bank will add NCR voice-guided technology to 20 ATMs to enable visually impaired customers to conduct unassisted ATM transactions. The new…
read nowThai banks waive ATM fees for mourning travelers
November 14, 2016
The Thai Banker's Association has announced that its 15 member banks will waive ATM fees for citizens traveling from across Thailand to Bangkok to pay their…
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