US and UK consumers embrace contactless transactions

The fact that contactless use is rising might not come as a shock, but the rate of growth might surprise you: Last year, consumers spent $10 billion using…

Banking on customer experience

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

ATM Industry Association CEO Mike Lee explains why he intends not to miss the 2016 Bank Customer Experience Summit this September in Chicago.

Done Deal: Diebold announces finalized Wincor acquisition

August 15, 2016

Diebold Inc. this morning formally announced its successful acquisition of Wincor Nixdorf AG.  The combined organization will begin operating as Diebold…

CheckAlt adds LA lockbox payment processing site

August 15, 2016

CheckAlt, a provider of item and payment processing solutions, has opened a new lockbox processing site in Los Angeles. CheckAlt is launching with Commercial…

FIs not delivering to customer standards for personalized service, study says

August 15, 2016

FIs might feel like they're intently focused on providing a personalized customer experience, but their customers might be seeing things a little differently…

Study: Millennials 2–3 times more likely to change FIs than other age groups

August 12, 2016

New FICO research into why people switch banks found that millennials age 25–34 are two to three times more likely to close all accounts with their primary…

US Payments Forum publishes update for EMV chip deployment

August 12, 2016

To help merchants and acquirers develop their strategies for implementation, payment network members of the U.S. Payments Forum (formerly the EMV Migration…

Microfinance institution rolls out mobile banking, ATM cash-by-code with Compass Plus

August 12, 2016

Compass Plus, a provider of software for payments processors and financial institutions, and Prasac, the largest microfinance institution in Cambodia, have…

Survey: Nearly a third of US consumers willing to use mobile wallets within next 6 months

August 12, 2016

Although mobile wallets are a relatively new form of payment, nearly 3 in 10 consumers (29 percent) say they would be willing to adopt the technology…

UnionPay qualifies UL EMV personalization validation tool

August 12, 2016

UnionPay has approved the UL EMV personalization validation tool for testing of contact and contactless cards, according to a press release.

7 reasons why the Bank Customer Experience Summit should be on your fall travel calendar

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

If your business is about banking for people, not "consumers," here are several excellent reasons to register immediately for this September summit in Chicago.

ATMIA offers free download of report on Operation Choke Point

August 10, 2016

ATM Industry Association members and nonmembers alike may now download the rereleased report, "Operation Choke Point: An ATM Industry Update."

Creditcall earns MasterCard emerging payment support accreditation

August 10, 2016

Creditcall, an omnichannel payment gateway and EMV kernel provider, has received MasterCard Emerging Payment Support Accreditation in program categories that…

Partnership expands cash access for Filipinos

August 10, 2016

Fexco, an independent fintech provider, has partnered with Electronic Network Cash Tellers Inc. to launch what the companies are hailing as the first-ever…

M&T Bank, Cardtronics announce major expansion of ATM branding agreement

August 10, 2016

M&T Bank has expanded its existing agreement with Cardtronics to include M&T Bank-branded ATMs at 120 Speedway locations in New Jersey and New York.

Which nation ranks No. 1 in card fraud? (Hint: It's not the US)

August 10, 2016

A recent Aite Group study indicates that Mexico has become the top spot for card fraud with even greater numbers of victims there than in the United States…

Webinar unveils annual trends report for ATM and self-service software

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

During the event, KAL and ATM Marketplace surfed highlights of the 2016 ATM and Self-service Software Trends Guide, including new trends — and trends that…

Stars aligned: 4 reasons why cash could grow

Though its growth has stalled at 1–2 percent per year and rumors of its death persist, the stars may be aligned for a near-term explosion in demand for cash.

Paragon, FSS strike international distributor agreement

August 9, 2016

India-based FSS, a payments and fintech provider, has signed on as an international distibutor for Paragon Application Systems, a provider of testing services…

UK competition authority makes banks 'work harder for customers'

August 9, 2016

The Competition and Market Authority in the U.K. has released a set of reforms intended to "ensure that [bank] customers benefit from from technological…