Kilowatt CU signs deal with First Data

August 30, 2012

First Data today announced that Kilowatt Credit Union of Madison, Wis., has joined the Star Network, signing a multi-year agreement under which STAR will…

Motorola Employees CU extends agreement with Pulse network

August 30, 2012

The Pulse debit/ATM network, has extended and expanded its long-term relationship with Motorola Employees Credit Union as network provider for PIN debit. The…

Conix adds image analytics to fraud, dupe detection solutions

August 29, 2012

Conix Systems Inc., a provider of payment processing solutions, has introduced image analytics to enhance its fraud and duplicate detection solutions. The new…

FNB system crash exasperates customers

August 29, 2012

South Africa's First National Bank has been issuing mea culpas following an interruption of electronic services that briefly left customers unable to use their…

Bank customer complaints on the rise in Indian state

August 29, 2012

Bank customers in the India state of Odisha have lodged an increasing number of complaints about credit cards, debit cards and ATMs.

Rural South Africans short on access to cash

August 28, 2012

One-third of South Africans live in rural locations, according to the 2011 Finscope Survey. According to the survey, only 46.8 percent of the rural population…

Canadian bank first to introduce interactive teller ATMs

August 28, 2012

FirstOntario Credit Union, based in Hamilton, Ontario, has become the first Canadian FI to deploy NCR APTRA Interactive Teller, which enables customers to talk…

Study: credit card use by Chinese growing rapidly

August 28, 2012

Researchers at the University of Missouri have found that about 30 percent of Chinese urban households now own at least one credit card. Additionally, credit…

Rethinking ATM availability as a measure of success

Is it time for the ATM industry to rethink the way we measure ourselves?

10 steps to improving your ATM metrics

How to shift your ATM network from an uptime approach to one that focuses on the customer.

A glimpse behind the curtain

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

ATMs connect to a payment platform; the network may differ by geography and local mandates, but eventually every transaction makes it to an application running…

Philippines hopes biometric ID will foil fraud at the ATM

August 27, 2012

Pantawid Pamilyang Pilipino Program, a Philippines social welfare program, plans to introduce biometric ID as a means to fight fraud in the distribution of…

College students, Diebold engineers team up to explore cloud computing

August 27, 2012

Students from the University of Akron and software engineers from Diebold Inc. will participate in a series of three courses in cloud computing at UA to…

Old Point joins Allpoint

August 27, 2012

Hampton, Va.-based Old Point National Bank has joined the surcharge-free Allpoint ATM network, a subsidiary of Cardtronics, according to a news item at…

ATM use rises in Pakistan

August 27, 2012

The ATM channel is experiencing notable growth in Pakistan. The country's central bank today said that in the last quarter of the 2011 fiscal year, the value…

Study: FICO data shows spike in US credit, debit fraud

August 24, 2012

FICO, a provider of predictive analytics and decision management technology, today released data from the FICO Falcon Fraud Manager Consortium. The analysis…

Talaris unveils Vertera 6G

August 24, 2012

Talaris, a global provider of cash handling solutions, has announced the latest addition to its portfolio of teller cash recycling solutions — Vertera 6G. 

First Financial FCU re-ups with Star Network

August 23, 2012

First Financial Federal Credit Union, a $950 million FI based in Maryland, has opted for a multi-year renewal with the Star Network. Under the agreement, Star…

Currency Management: a day in the life

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a series of video vignettes, Fiserv demonstrates the day-to-day benefits of currency management software.

Fiserv Integrated Currency Manager: A day in the life.

Integrated Currency Manager from Fiserv is a web-based currency forecasting solution that addresses the dynamic supply chain requirements of supplying…