Reinvented: A bank branch model with self-service at its core

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a new branch concept, state-of-the-art systems and hardware make self-service easy for the customer.

ATMequipment.com donates $10K to Red Cross, offers help to ATM owners

November 7, 2012

In the wake of Hurricane Sandy, wholesaler ATMequipment.com has donated $10,000 to the American Red Cross to support relief efforts. The company also has said…

ATM groups speak out against proposed Visa/MasterCard settlement

Vague terminology in the proposed settlement has some in the ATM industry worried about future misinterpretation.

PNB to set up self-service counters at 500 branches

November 6, 2012

India's Punjab National Bank has announced plans to extend 24/7 services to customers with the addition of advanced self-service counters in the bank's 50…

Chinese U students develop prize-winning ATM security system

November 6, 2012

An ATM security system designed by 10 students from Xi'an Jiaotong University in China's Shaanxi Province won third prize at the Oct. 26 Finance and…

Natural Security, Discover pilot hands-free biometric payment solution

November 6, 2012

Strong authentication technology provider Natural Security and payment company Discover Financial Services have struck a deal to pilot test a Natural Security…

IAD ready for new Mandela banknotes

November 6, 2012

ATM Solutions, southern Africa's largest IAD, has announced that it is fully prepared for the rollout of South Africa's new Mandela series bank notes by the…

GRGBanking spotlights Intelligent Cash solution

November 6, 2012

At the recent International Commercial Cash Operations Seminar in Manila, Philippines, GRGBanking showcased its P2801L Intelligent Cash Collection solution for…

Euronet to acquire ATMs from BNP Paribas subsidiary

November 6, 2012

Euronet Worldwide, via its Ukrainian subsidiary, Euronet Ukraine LLC, announced the acquisition of ATMs from UkrSibbank, a subsidiary of BNP Paribas and the…

Clueless crook asleep on the [bank] job

November 6, 2012

ATM hold-ups are serious crimes. But now and then a story comes across the police blotter about a crook so clueless it's comic.

NCR intros cloud-based managed IT domain service

November 6, 2012

NCR Corp. has announced the launch of Managed IT Domain Services, a solution for telecommunications carriers and technology manufacturers. The service enables…

Ezeatm named preferred provider by major Aussie wholesaler

November 6, 2012

Perth, Australia-based Ezeatm has signed a 3-year preferred supplier agreement with Metcash Limited, a wholesaler capitalized at AUS $3 billion ($3.11 billion).

How FIs can prepare customers for a natural disaster

by Thomas Hailey — Director of Business Development, CORD Financial Services

Amid advanced payment methods, automatic online bill pay, mobile money transfers and credit card transactions, we sometimes forget that technology can be…

Cash recycling an upward trend for ATMs, teller safes

Increasingly, ATM owners are looking to cash-recycling technologies as a way to control costs.

KAL ATM software already compatible with Windows 8

November 5, 2012

Just one week after Microsoft officially launched Windows 8, KAL ATM Software has announced that it is the first ATM software provider to certify its products…

i-design unveils an industry first in ATM customer service

November 5, 2012

Scotland-based i-design, a provider of self-service customer engagement solutions for the banking industry, has announced the launch of its new Favourite…

Triton releases EMV software for US ATMs

November 5, 2012

Triton has launched new v3.2 software and with it, EMV readiness for many of its models in the U.S. market. The company previously has equipped and installed…

East Coast ATMs getting back to normal

November 5, 2012

Some of the nation's biggest banks are extending fee waivers for another week, but with the bulk of their ATMs now back in service, ATM fees are not among them.

ATM trends in review: cash handling, cash recycling

At Wincor World 2012, Uwe Krause, vice president of banking at Wincor Nixdorf, talks about what's trending now in cash-handling. The biggest change, he says is…

PCI DSS certification granted to U.S. Micro Corp.

November 2, 2012

U.S. Micro Corporation, an enterprise data security and IT asset disposition firm, has gained Data Security Standard certification. PCI DSS certification makes…