Insiders point to security compromises as the ATM's greatest foe

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An ATM discussion among LinkedIn users reveals ATM security and some advanced ATM functionality as having the greatest impacts on the ATM industry over the…

S.C. credit union signs with TEKchand for ATM management platform

January 11, 2010

Chicago-based TEKchand LLC, a provider of ATM-channel-management solutions, says it has signed a deal with Columbia, S.C.-based AllSouth Federal Credit Union…

ClairMail signs USA Federal Credit Union for mobile banking services

January 11, 2010

ClairMail Inc. says it has signed with USA Federal Credit Union to power USA FCU's new mobile banking technology and services.   According to a news release…

Fiserv's Deposit Manager allows banks to streamline cash operations for retail

January 11, 2010

Fiserv Inc. has announced the launch of its Deposit Manager, an integrated cash-deposit solution designed to allow financial institutions to offer their…

Texas bank deploys ProfitStars' branch deposit automation solution across branch network

January 11, 2010

ProfitStars, a division of Jack Henry & Associates Inc., has extended its contract with Allen, Texas-based Commerce Bank ($18 billion regional bank holding…

Credit Union 24 founding chairman retires from board of directors

January 11, 2010

Credit Union 24, the country's largest credit union-owned ATM and point-of-sale network, has announced the retirement of founding chairman Ray Cromer from the…

Self-service trends in 2010

by Craig Keefner — manager, Olea

Here is a roundup of 2010's potential suspects, divided into three market groups — maturing, growth and new drivers.

Tidel releases Sentinel bulk-coin dispenser with coin recycler

January 10, 2010

Tidel Engineering L.P. has announced the release of the Sentinel Bulk Coin Dispenser with Coin Recycler, the newest member of the Sentinel Cash Management…

Heartland, Visa reach $60 million settlement

January 10, 2010

Bank Info Security reports that Heartland Payment Systems has agreed to pay Visa-branded credit and debit card issuers up to $60 million, the largest known…

RESEARCH: Future of Payments lies in innovation, customer service

January 10, 2010

New research from ACI Worldwide Inc. and Retail Systems Research reveals that retailers are not doing enough to keep pace with consumers' swift adoption of…

Processing hiccups in U.S, Germany, Australia linked to software, year change

January 10, 2010

Digital Transactions reports that processing glitches struck in Germany and Australia over the past week apparently involved applications that couldn't…

Online billpay, customized user offerings are ways of future

Sheila Narayan, executive vice president and general manager of the Banking Payments Division at Online Resources, shares her thoughts about the future of…

Enterprise integration improves banking performance

Sam Kilmer, vice president of market development at Harland Financial Solutions, says financial institutions should focus on channel integration between the…

P2P payments open doors for FIs

Neil Platt is the senior vice president and general manager of banking at CashEdge Inc., provider of person-to-person payments platforms. During November's BAI…

Online banking should offer users more financing help

Mark Shulman, product manager for Digital Insight, says consumers are demanding that their financial institutions provide more tools for fnance maintenance…

'Customer service is king,' at ATMs and beyond

Lorraine Fischer, senior vice president of First Data Corp., says financial institutions must ensure that they offer their customers and members enhanced…

Cash recyclers, dispensers are focus at teller line

Jack Malinowski, chief technology officer for Benchmark Technology, says the future of banking is focusing on teller-cash recyclers and teller-cash dispensers.

P2P payments open bank revenue streams, improve user experience

Don MacDonald, chief marketing officer for Fiserv, says the financial industry is changing, and the changes represent the dawning of a new day in the financial…

Jack Henry signs with N.J. bank for enterprise-wide automation

January 7, 2010

Jack Henry & Associates Inc. has signed New Jersey-based First Hope (more than $400 million in assets) for Jack Henry Banking's SilverLake System, which…

ACI provides SunTrust Bank with ATM tools, growing ATM transactions

January 7, 2010

ACI Worldwide has announced that SunTrust Bank has gone live with ACI Communication Services for Advanced Networking, to bring SunTrust's ATM network into…