Video: Retailers dive into technology at Interactive Customer Experience Summit

by Cherryh Cansler — Editor, FastCasual.com

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.

CIBC app helps special-needs customers use ATMs on their own

June 28, 2016

Canadian bank CIBC has teamed up with MagnusCards, to produce free step-by-step visual guides that help individuals with special needs to bank on their own. 

ATM income spikes at India's state bank after regulatory change

June 27, 2016

In 2015, India's banks implored the country's central bank to allow them to charge higher fees for the use of their ATMs, which were swimming in red ink.

Report projects healthy growth for smart card shipments

June 27, 2016

Smart payment card unit shipments are forecast to grow from an estimated 2.5 billion in 2015 to almost 3.4 billion in 2020, according to new research from IHS…

EMVCo qualifies Fime test tool for contactless EMV terminals

June 27, 2016

Fime has announced that its EMV RF contactless solution has become the only EMVCo-qualified test tool available to perform Level 1 PCD analogue testing on…

Brexit leads to bitcoin surge

June 27, 2016

Bitcoin's value hit $650 this weekend in the aftermath of the U.K.'s decision to leave the EU, known as Brexit. Following the decision, the pound plummeted in…

Y-Labs Marketplace helps FIs develop next-gen payments apps

June 27, 2016

Yantra Financial Technologies, a company that designs, develops and manages e-payment systems, has launched Y-Labs Marketplace to help banks rapidly introduce…

Payments players search for the power within the blockchain

June 27, 2016

Credit union service organizations TMG and Co-op Financial Services have teamed with research and consulting firm Mercator Advisory Group in a venture to…

EMV cards, card-present transactions on the rise worldwide

June 24, 2016

EMVCo has reported official figures showing a global increase in EMV payment cards of 1.4 billion last year. At the end of 2015, there were 4.8 billion payment…

Mearthane achieves ISO 9001:2008 registration highlighting product development focus

June 24, 2016

Mearthane Products Corp., a provider of thermoset polyurethane parts for use in ATMs and other devices has highlighted formulation and product design in its…

Discover joins major card brands with Quick Chip offering

June 24, 2016

Discover has followed the rollout of Visa, MasterCard and American Express Quick Chip programs with its release of Discover Quick Chip. The technology…

Quebec FI debuts branch on a bus

June 24, 2016

Quebec-based Desjardins Group has introduced its mobile bank branch, an additional way for members and clients to do business with their financial institution.

Chase teams with BofA, US Bank for real-time P2P transfers

June 24, 2016

Customers of Chase can now conduct real-time funds transfers with customers of Bank of America and U.S. Bank using Chase QuickPay.

On the hot seat, networks streamline EMV cert, soften chargeback rules

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Lawsuits, lawmakers and loads of complaints about improper chargebacks seem to have spurred AmEx, MasterCard and Visa to ease up a little on the penalties for…

Check out highlights from ICX Summit in Dallas

The 2016 Interactive Customer Experience Summit featured almost three days of education, networking and tours.

New report explores mobile use, banking habits among US adults

June 23, 2016

Here's perception clashing with reality: Only 17 percent of adults think they spend too much time on their mobile phone, but 56 percent think others are guilty…

Fime achieves UnionPay card manufacturer certification

June 23, 2016

Fime has announced that its French and Taiwanese test laboratories have become the first international centers to be accredited by UnionPay to perform card…

ATMIA partnership nets member discount on ATM research reports

June 23, 2016

The ATM Industry Association and Dublin-based Research and Markets have formed a partnership that will allow ATMIA members to purchase industry-related reports…

How banks can stay ahead of fintech competitors — and do it in real time

Consumers would prefer to bank with a traditional provider. But in the absence of mobile services they'll look elsewhere, and they have no shortage of options…

Diebold closes in on Wincor acquisition with Brazil antitrust approval

June 22, 2016

Diebold Inc. has moved one step closer to finalizing its planned acquisition of Wincor Nixdorf AG after recently obtaining clearance from the Brazilian…