News & Media
ANZ confirms ATM sale to Armaguard Group
August 14, 2020
Australia-based ANZ is selling 1,300 offsite ATMs to Armaguard Group.
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Japanese consumers shift from cash preference to electronic payments
August 14, 2020
During the height of the coronavirus pandemic, Japan saw a digital growth shift in consumer spending from cash to card payments, according to a press release.
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Axis Bank launches AI voice assistant
August 14, 2020
India's Axis Bank's AI-powered voice assistant bot, Axaa, can converse with banking customers in English, Hindi and 'Hinglish'.
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ICX Association Elevate Awards winners to be announced during livestream event
by David Drain
August 13, 2020
Winners of the ICXA Elevate Awards, which recognize outstanding achievement in interactive customer experience, are typically recognized during the annual ICX…
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Visa issues first green bond and appoints chief sustainability officer
August 13, 2020
Visa has issued and priced its first green bond offering, totaling $500 million, ensuring the company's focus on environmental initiatives and sustainability…
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Pandemic hurt UK ATM, cash use
August 13, 2020
U.K. ATM transactions fell 62% annually at the start of the coronavirus lockdown as customers transitioned to digital banking transactions.
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Bank branches in India fail security audit
August 13, 2020
A security audit of 126 bank branches and ATMs in India's Kaithal district reveals several branches failed to comply with police security guidelines.
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COVID-19 driving increase in digital payments in Singapore
August 12, 2020
Singapore residents are increasingly adopting digital payments due to the COVID-19 pandemic, according to a GlobalData report. The report estimates total card…
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In Germany, cash still rules
August 12, 2020
Although Germany has taken many health and safety precautions in light of the coronavirus, when it comes to payments, Germans still prefer cash rather than…
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South State Bank to close 5 SC branches
August 12, 2020
South State Bank plans to close five South Carolina branches and 14 additional branches across its network in an effort to cut expenses after a $2.3 billion…
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NY’s Five Star Bank consolidating branches
August 12, 2020
Five Star Bank is consolidating six branches in upstate, New York, due to a decline in customers using in-person services.
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Survey: 60% of Americans using touchless payments to avoid cash
August 12, 2020
More than half, 54%, of Americans are worried about touching currency and coins due to the ongoing COVID-19 pandemic, and 60% plan to use touchless payments…
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Reimagining the Branch Experience
Watch this webinar to learn how technology can help you create friction-less journeys that expand the consumer relationship, while increasing operational…
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Ready, set, open? What financial institutions should consider as they open up to customers again
by Pat Shea — Editor, NetworldMedia
After months of discussions on how to operate following the coronavirus pandemic, many banks are starting to open lobbies to customers again. Before staff and…
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Citizen's Bank offers customers 'curbside banking'
August 11, 2020
Citizens Bank in Florence, S.C. is offering customers a new way to get banking documents signed without getting out of the car: call-ahead curbside bank…
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National Bank of Oman offers cardless ATM transactions
August 11, 2020
To meet the needs and concerns of its customers in the Middle East, the National Bank of Oman has added cardless ATM transactions to its digital banking and…
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BOA's ATMs out of cash in Orange County
August 11, 2020
A surge in unemployed individuals using Bank of America's ATMs to withdraw unemployment payments have left several of those ATMs out of cash.
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Payment Alliance International acquires Cash-N-Go ATMs
August 11, 2020
Payment Alliance International, Inc., a provider of ATM portfolio management tools and services, has acquired Cash-N-Go ATM Network Inc., a subsidiary of…
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CF completes integration with Chemical
August 10, 2020
Chemical Bank may have completed its $3.6 billion merger with Detroit-based TCF Financial Corp. last year, but it just had the last of its 200 remaining…
read nowCapital Bank upgrades digital banking platform
August 10, 2020
Capital Bank, N.A., based in Rockville, Maryland, has upgraded its digital banking platform to offer more options for customers. In particular, the platform…
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