Lisnr partners with Grape ID to provide identity verification solution

October 19, 2021

Lisnr, an ultrasonic contactless proximity verification company, has partnered with Grape ID, a digital passport provider to offer a identity verification…

Webinar to analyze 2021 ATM and Self-service Software Trends and Analysis Report

October 19, 2021

It has now been the 14th consecutive year that ATM Marketplace and KAL ATM Software have published the ATM and Self-service Software Trends and Analysis…

How ITMs are Changing the Service Landscape for Financial Institutions

As Financial Institutions, financial independent service operators (FISO), and ATM-as-a-Service providers can attest, ITMs were growing in popularity among…

Mode intros open banking, bitcoin rewards solution

October 18, 2021

Mode Global Holdings Plc, a fintech group, has introduced its Open Banking payments and bitcoin rewards solution on the THG Plc platform for brands. With this…

Truist awards Tampa Bay Wave with grant

October 18, 2021

The Truist Foundation, established by Truist Financial Corp. has awarded Tampa Bay Wave Inc., a nonprofit that supports the growth of technology companies…

3 financial experts share elevator pitches

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Three financial services companies provided elevator pitches for innovative products at the Bank Customer Experience Summit, including a virtual assistant…

Patriot Federal Credit Union opens 10th location

October 15, 2021

Patriot Federal Credit Union, has opened its 10th full service location in Frederick, Maryland. This 3,600-square-foot facility will feature two-drive up lanes…

Huntington National Bank largest originator of SBA loans in 2021

October 15, 2021

Huntington National Bank, a bank headquartered in Columbus, Ohio, is now the largest originator by volume of Small Business Administration loans in 2021. This…

SBA renews Hyperion Bank as leader for loan program

October 14, 2021

The U.S. Small Business Administration has renewed Hyperion Bank's delegated authority status for the SBA 7(a) Express Loan Program. With this approval…

Regions Financial acquires EnerBank

October 14, 2021

Regions Financial Corp. has acquired EnerBank USA, a home improvement lender through its subsidiary Regions Bank. EnerBank offers loan programs and financial…

Fidelity Bank to replace ATMs with Diebold Nixdorf's line

October 14, 2021

Fidelity Bank, a financial institution based in Fuquay-Varina, North Carolina, has announced it will replace its self-service network with Diebold Nixdorf's DN…

The Giving Block, RenPSG enable cryptocurrency donations

October 13, 2021

The Giving Block, a cryptocurrency giving platform, has partnered with RenPSG, a charitable giving platform provider to allow donors to move cryptocurrency…

BMO Harris Bank boosts pay by 20 percent for branch, call center employees

October 13, 2021

BMO Harris Bank has announced it will raise its minimum wage for full and part-time branch and customer contact center employees to $18 an hour beginning on…

Popi/o appoints CEO

October 12, 2021

Popi/o Mobile Video Cloud, a digital customer engagement platform for banks and credit unions, has selected Jed Taylor to serve as CEO. He will replace Gene…

The Chicago Blackhawks select Bitcoin of America as entitlement partner for post-game show

October 12, 2021

The Chicago Blackhawks, an NHL team, has selected Bitcoin of America, a Bitcoin ATM provider and virtual currency exchange, as an entitlement partner for its…

Landmark Credit Union intros Clinc's chatbot

October 11, 2021

Landmark Credit Union, a credit union with 5,000 branches in the U.S., has introduced Clinc's voice and text-enabled chatbot for its more than 370,000 members.

CheckAlt appoints executive, director

October 11, 2021

CheckAlt, a payment solutions provider for financial institutions, has appointed Trip Colden as chief revenue officer and Jason Donaldson as director of…

Analyze this! Detailed customer journey analytics at ATM from eKassir

How does the user go through the scenarios at ATMs, how fast? Where are the bottlenecks and friction points? You can easily get the answers on these questions…

How to improve banking customer experience with right mix of digital tools, personal touch

by Holly O'Neill

Even with digital tools, one of the most important parts of any client experience is complementing online offerings with a personal touch. As financial…

NCR provides e-commerce solution to supermarket chain Northgate

October 8, 2021

NCR Corp. has rolled out its e-commerce solution Freshop to Northgate Gonzalez Market, a supermarket chain with 42 stores in Orange, Los Angeles, Riverside and…