Self-service won't replace tellers, employees

by Tyler Wells — ISV & Strategic Accounts Partner Manager, Americas, MicroTouch

Self-service technology allowed operators to allocate employees to mission-critical tasks while ATMs and cash recyclers handled traditional transactions.

Banc of California completes merger with PacWest Bancorp

December 8, 2023

Banc of California Inc. completed its merger with PacWest Bancorp. The combined bank will operate under the Banc of California name and brand, according to a…

Texan arrested for $46,000 ATM theft

December 8, 2023

Authorities have charged a Missouri City, Texas man for an ATM theft, which saw almost $46,000 stolen. Police responded to an alarm at an Enterprise Bank and…

Atlantic Union Bank to pay $6.2M in fees due to overdraft practices

December 8, 2023

Atlantic Union Bank settled an investigation by the Consumer Financial Protection Bureau in relation to its policies from 2017 to 2020 with its Opt-in…

Diebold Nixdorf brings cash recycling to Middle East

December 8, 2023

BankDhofar is the first bank in the Middle East to deploy Diebold Nixdorf's RM4V cash recycling engine in its DN Series ATMs and cash dispensing machines…

WWS FILL4ME - FOR THE ADVANCED SELF-SERVICE BANKING

WWS Fill4Me is the solution that extends the bank's operations to unstaffed channels such as self-service devices including ATMs, advanced ATMs and ASSTs.…

Mark Aldred's podcast - Reframing the Branch and the Industrial Dilemma

In Episode 427 of Breaking Banks Podcast Brett King hosts Mark Aldred about next gen branches and the continued need to adapt. Then Silvia Garzarelli Doria at…

Citizens to delist from Nasdaq

December 7, 2023

Citizens Holding Company, the holding company for The Citizens Bank of Philadelphia announced it will delist its common stock from Nasdaq and deregister its…

Suspects assault employee, steal from ATM in Philadelphia store

December 7, 2023

Police in Philadelphia are on the lookout for two suspects who allegedly assaulted a convenience store employee and stole an unknown amount of cash from an…

Simmons First National appoints CFO

December 6, 2023

Simmons First National Corp., based in the Southern U.S., has hired Daniel Hobbs as EVP and CFO. He will report to Jay Brogdon, president of Simmons, according…

Iowa sees ATM crime spree

December 6, 2023

Police in Des Moines, Iowa are investigating at least 10 ATM burglaries or attempted burglaries which resulted in more than $20,000 stolen. Police suspect the…

TD Bank takes a closer look at banking preferences

by Bradley Cooper — Editor, Connect Media

What do customers actually want from banks? Do they still want branches? TD Bank's recent customer survey revealed some surprising statistics.

Goldman Sachs CEO attacks proposal for banks to hold more capital

December 5, 2023

David Solomon, CEO of Goldman Sachs, has attacked a recent proposal from regulators that would require banks to raise their capital on the books by 16% to…

UK ATM network exec warns of decrease of 23,000 free ATMs

December 5, 2023

John Howells, chief executive of Link, has warned the U.K. will lose 23,000 surcharge free ATMs in less than 10 years. He said this is due to an increase in…

ACI Worldwide partners with Mexipay for payments solutions

December 5, 2023

ACI Worldwide, a payments software provider, has partnered with fintech Mexipay to deliver the ACI Enterprise Payments Platform for real-time payments in…

Mastercard, Feedzai to offer crypto fraud protection

December 5, 2023

Feedzai, a financial crime and risk management solutions provider, is teaming with Mastercard to combat cryptocurrency fraud. Mastercard will integrate its…

KuCoin intros Visa crypto card

December 4, 2023

KuCoin, a cryptocurrency exchange, has launched KuCard, a cryptocurrency debit card. The card converts cryptocurrency into fiat currency at point of sale for…

Discover approves plan to sell off Student Loans portfolio

December 4, 2023

Discover Financial Services' board has approved a plan to sell its Student Loans portfolio and to transfer servicing of the loans to a third-party provider.

Auriga announces new enhancements to its ATM zero trust cybersecurity solution

Auriga, a leading software provider for the banking and payment industries, today unveiled new enhancements to its Lookwise Device Manager (LDM), amplifying…

Man robbed at Sacramento Wells Fargo ATM

December 1, 2023

A man using a Wells Fargo ATM in Sacramento, California, was robbed by a suspect. He was withdrawing money when he heard someone rustling in the bushes, and…