Apple unveils Apple Pay mobile wallet at iPhone launch event

by James Bickers — Editor, Networld Alliance

September 9, 2014

Apple Pay, which is set to launch in the U.S. in October, uses a secure element in the phone to store card information. It eliminates the need for a mag…

NCR's Mike Webster on consistency of customer experience

by James Bickers — Editor, Networld Alliance

Banks and credit unions like to keep their eyes on what retailers are doing to engage consumers. Here, Mike Webster of NCR Corp., shares his thoughts about…

Swine flu and ATMs: Tips for protecting your customers and staff

by James Bickers — Editor, Networld Alliance

The current scare underscores the need for a solid cleaning strategy — and good communication with customers.

In-Store Marketing Expo grows, adds big-name speakers

by James Bickers — Editor, Networld Alliance

October 29, 2008

The 2008 In-Store Marketing Expo, a production of the In-Store Marketing Institute, will take place across three days in November in Las Vegas. Given the scope…

MICROS: 'Hackers are picking on the small guys'

by James Bickers — Editor, Networld Alliance

September 15, 2008

James Bickers is the editor of Retail Customer Experience, a sister site of ATM Marketplace. To submit a comment about this article, please e-mail Tracy…

WebRaiser acquired by Flextronics

by James Bickers — Editor, Networld Alliance

February 13, 2007

*About the author: James Bickers is the editor of Digital Signage Today, an ATM Marketplace sister site.   Singapore-based electronics manufacturer…

Self-Service & Kiosk Show opens in San Antonio

by James Bickers — Editor, Networld Alliance

September 28, 2006

SAN ANTONIO - Just a stone's throw from the city's historic and lovely River Walk, The Self-Service & Kiosk Show opened Sept. 28 in San Antonio's Henry B.

Retail bill-payment: One solution, two approaches

by James Bickers — Editor, Networld Alliance

March 26, 2006

Two giants of financial self-service choose different paths to expand their retail bill-payment kiosk programs.

Janelle Barlow addresses the importance of branding in self-service

by James Bickers — Editor, Networld Alliance

February 22, 2006

The author of the best-selling 'A Complaint is a Gift' and 'Branded Customer Service' gave the keynote address at The Self-Service & Kiosk Show. Barlow…

Source Technologies, KIS take latest tech to Orlando

by James Bickers — Editor, Networld Alliance

February 1, 2006

Anchor partners at next month's self-service and kiosk show include financial-services leader Source Technologies and kiosk titan Kiosk Information Systems.