Samsung Electronics America News & Media
How can banks craft the customer journey?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Banks have made efforts to improve their customer journeys, but consumers often feel it isn't enough. How can banks fix this issue? A panel at the Bank…
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Bank Customer Experience Summit will examine customer journey
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The Bank Customer Experience Summit, being held Sept. 12 to 13 in Charlotte, North Carolina will feature several panels surrounding customer experience in…
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WSFS Bank, Philadelphia Union launch co-branded debit card
May 31, 2023
WSFS Bank, a subsidiary of WSFS Financial Corp., has introduced a co-branded debit card with the Philadelphia Union, a Major League Soccer team. New and…
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Samsung officially launches co-branded SoFi account
July 23, 2020
Samsung Electronics America Inc. said that U.S. consumers can now officially sign up and join Samsung Money by SoFi, a mobile money management account launched…
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How HSBC Bank used a smartwatch to boost in-branch customer interaction
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As part of its digital banking transformation initiative, HSBC partnered with Samsung to explore the use of smartwatches in bank branches.
read nowMobile wallet use growing fast, research finds
October 5, 2018
Apple Pay is far and away the leader for mobile wallet transactions, according to new research from Auriemma Consulting Group. The app accounts for 77 percent…
read nowSamsung Pay marks 3 years, 1.3B transactions
August 23, 2018
Samsung Electronics celebrated the third anniversary of the launch of Samsung Pay — on Aug. 20, 2015, in South Korea — with the announcement that the mobile…
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Video: Should payments providers adopt a single mobile platform?
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Some fintech pundits believe that mobile payments players must adopt a single, universal platform as a solid push-start toward global ubiquity. On the other…
read nowDiebold, Samsung demo mobile-based biometric ID for cardless ATM transactions
June 13, 2017
Diebold Nixdorf and Samsung SDS America have partnered to demonstrate how integrating advanced mobile technology — such as facial recognition and the…
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Can rewards programs push mobile payments past the tipping point?
by Will Hernandez — Editor, NetWorld Media Group
Mobile payments have caught fire in Europe, where the technology is making inroads on cash. But they haven't made a dent in the US — yet. Does the m-payment…
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