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Interactive Customer Experience Summit (ICX Summit) News & Media

Authentic experiences: How your brand can reach Gen Z for success and customer loyalty

by Daniel Brown — Editor, Networld Media Group

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.

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ICX Summit postponed till June 2021

September 2, 2020

The Interactive Customer Experience Summit has been postponed until June 2, 2021 due to travel restrictions related to COVID-19. The rescheduled event will…

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3 reasons to attend the ICX Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Keeping up with constant changes in technology can be a major challenge, especially when many solutions also carry a high price tag. ICX Summit can help give…

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Potential and pitfalls for FIs in the Internet of Things

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

At the Interactive Customer Experience Summit in Dallas, banking and restaurant execs discussed how they are using technology to improve their business and…

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FIs honored with Interactive Customer Experience Awards

June 9, 2017

The Interactive Customer Experience Association presented the 2017 Elevate Awards at dinner and ceremony on Wednesday evening in Dallas. Financial institutions…

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The ICX Summit: Millennials, emerging tech and measurement of success

April 20, 2017

The upcoming Interactive Customer Experience Summit, slated for June 5–7 in Dallas, will spotlight leaders in customer experience speaking on topics ranging…

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New association will promote tech-powered experience across consumer channels

February 27, 2015

The Interactive Customer Experience Association will explore ways that technologies can be combined to create new and unique consumer experiences.

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