As noncash payments take the lead some merchants are deciding that they no longer want to accept cash. But while there are costs to managing cash (and digital payments, too, obviously), there can also be a cost to a brand for refusing to accept it.
Shake Shack founder Danny Meyer recently penned a blog post giving three reasons why his restaurants were going cashless. Consumers pushed back, giving one reason why they hated the idea and, in the end, their wishes prevailed.
Credit unions can reach next-gen users via multiple channels
| by Tracy Kitten
Banking has changed, and so have the consumers who seek out banking services. That was the message delivered by most of the presenters during this week's Credit Union Services & Products Forum in San Diego.
One presenter, Barbara Cure, an e-commerce consultant for NCR Services, says credit unions need to do a better job of connecting with members and potential members by responding to and posting blogs, as well as promoting their products and services on social networking sites such as Twitter, Facebook and LinkedIn.