Defining differences: A second look at ATM fraud

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Some experts argue that the ATM industry needs to take a second look at how it approaches and deals with fraud.

The growing off-premise market: Where will it lead?

by Tracy Kitten — Editor, AMC

The United States has held the lead in off-premise placements since 1996, but will off-premise growth in the rest of the world even the playing field?

ATM leaders gather out West to talk security, fraud, reaching the unbanked

by Tracy Kitten — Editor, AMC

More than 220 ATM industry players met in Scottsdale, Ariz., Sept. 14-16 to discuss issues that will likely have an impact in 2006. At the top of the list: ATM…

ATM deployers view casino placements with new enthusiasm

by Tracy Kitten — Editor, AMC

Working with casinos, ATM deployers are learning to market the ATM as a valuable customer touchpoint, rather than just a utility.

Katrina's impact on ATM industry hard to assess

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A week after Katrina shredded the Alabama-Mississippi-Louisiana coastline along the Gulf, ATM industry leaders are still waiting to assess the damage and…

As processors merge, the industry holds its breath

by Tracy Kitten — Editor, AMC

After 20 years of mergers and acquisitions, only few more than a handful of transaction processors remain. But it may still be too early to tell whether the…

ATMIA summit to preview 2006 expectations for FIs, ISOs

by Tracy Kitten — Editor, AMC

Regulations, compliance deadlines and how to tap into new markets are expected to take center stage in 2006, and they're all issues that industry leaders will…

NCR, Diebold pursue other avenues in wake of dropping ATM profits

by Tracy Kitten — Editor, AMC

ATM manufacturing giants NCR and Diebold have towered above their competitors in the U.S. for decades. But as the ATM market becomes more competitive, the two…

'Fancy' ATMs may reduce fraud concerns

by Tracy Kitten — Editor, AMC

As consumers become more savvy and tech-hungry, retailers are turning to ATMs and transactional kiosks that don't look and act like traditional ATMs. But…

Finding service: Manufacturer vs. third party

ATM deployers are facing an increasingly complicated decision when it comes to servicing and maintaining their ATMs. Should they sign with the manufacturer or…

GPS promise yet to be realized at the ATM

The industry has been buzzing about global-positioning systems that would help deployers track down stolen ATMs. But the technology's expense and shortcomings…

Keeping an eye on the ATM

by Tracy Kitten — Editor, AMC

Deployers and manufacturers are turning up the heat on security with surveillance equipment and peripherals that detect skimming and card-trapping devices.

Retailers are reaching the unbanked, FIs are lagging behind

by Tracy Kitten — Editor, AMC

FIs and retailers are fighting for a piece of the unbanked pie … and so far, retailers are eating the biggest slice.

Tranax expands into kiosk business

by Tracy Kitten — Editor, AMC

Since Tranax opened its doors, it's been cranking out retail ATMs to dealers and deployers throughout the United States. But last week the company announced…

Growth of ATM outsourcing expected to continue

by Tracy Kitten — Editor, AMC

In the face of unrelenting pressure to cut costs and manage growth, ATM deployers are expected to continue turning to outsiders to operate and service their…

Berkeley permit fees could chill ISO business

ISOs doing business in Berkeley, Calif., say newly enforced permit fees could shut down their ATMS.

NACStech highlights self-service

by Tracy Kitten — Editor, AMC

NACStech pulled more attendees and exhibitors than it has since 2001 - a reflection of c-store operators' growing interest in self-service technology.

Surcharging hits Mexico

by Tracy Kitten — Editor, AMC

For more than seven years, Jorge Fernandez has been laying the groundwork for off-premise ATMs with convenience fees in Mexico. Now, finally, after months and…

Ticket sales at the ATM make a comeback

by Tracy Kitten — Editor, AMC

Ticket and coupon sales at the ATM were the rage in the '90s, at least among large U.S. financial institutions. That dual functionality, however, didn't go…

Bringing it all together

by Tracy Kitten — Editor, AMC

For years financial institutions collected information about customer banking behavior. Databases included everything from customers' ages and socioeconomic…