Features
CRM at the ATM helps FIs attract, retain consumers
by Valerie Killifer — senior editor, NetWorld Alliance
Customer relationship management is truly in its infancy, but change is on the way.
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After ATMs, what next for Nigerian banks?
Nigeria's leading banks look to advanced ATM functions for a competitive edge.
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Global Axcess looks to '07 for new ATM image
by Tracy Kitten — Editor, AMC
GAXC says new leadership and direction will help it close the bag on slipping ATM profits.
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Prepaid cards offer another link between consumers and ATMs
by Valerie Killifer — senior editor, NetWorld Alliance
The prepaid card industry is offering unbanked and underbanked financial independence opportunities, but there's still a long way to go.
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Welcome to the ATM jungle
by Tracy Kitten — Editor, AMC
It's not all fun and games for ISOs these days. Some like Cardtronics are evolving; others are struggling to survive.
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Who's who: Jennifer Tescher's unbridled spirit drives CFSI
by Valerie Killifer — senior editor, NetWorld Alliance
Jennifer Tescher is reaching out to underserved consumers, one company at a time.
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Price vs. fraud prevention: Where does EMV fall?
by Tracy Kitten — Editor, AMC
As other parts of the world move to comply with EMV, the United States is waiting by the sidelines. Why is the United States waiting, and what will it take to…
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ATM advertising rides big wave in England, ripple in U.S.
by Valerie Killifer — senior editor, NetWorld Alliance
Effective advertising at the ATM depends on three things: demographics, technology and an easy-to-deliver message.
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Visa moves forward with plans to go public
by Valerie Killifer — senior editor, NetWorld Alliance
Visa is shedding its protective layer as it prepares for a 2007 IPO, but only time will tell if the move benefits or further restricts ISOs.
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Taking the fee-free plunge
by Tracy Kitten — Editor, AMC
U.S. FIs woo customers with no-cost ATM access.
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ATM goes beyond fast cash
by Valerie Killifer — senior editor, NetWorld Alliance
Software enhancements help check-cashing, bill-payment and deposit-automation make their way to FI ATMs.
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Money for nothing, Czechs for free
Fear of litigation delays Florida surcharge law while foreign visitors get free pass on U.S. ATMs.
read nowSkimming, ram raids pose ATM's greatest threats
by Tracy Kitten — Editor, AMC
High-tech cyber crimes grab the headlines, but it's the relatively low-tech stuff that's wreaking the most havoc at the ATM.
read nowCost, tech prevent widespread ATM use of GPS
Global positioning systems have made their mark with consumers as dashboard maps, but they have yet to prove themselves to the ATM industry.
read nowATM industry changed, lessons learned after Katrina
by Tracy Kitten — Editor, AMC
The ATM industry steps up its disaster-recovery plans as another hurricane season gets underway. A lot has changed over the last 12 months.
read nowSecurity steals the ATMIA show out West
by Tracy Kitten — Editor, AMC
Industry leaders will gather next month in Scottsdale, Ariz., to help take a bite out of ATM crime.
read nowFinding the 'real-deal' ATM investment
by Valerie Killifer — senior editor, NetWorld Alliance
Denver authorities dropped the hammer on One Source, a California ATM placement company, last month for allegedly scamming investors with non-existent ATMs.
read nowCheck 21 implementation finds its stride
by Valerie Killifer — senior editor, NetWorld Alliance
Initiative gains acceptance as more banks move toward imaging technology.
read nowTriton looks back, forward after Katrina
by Tracy Kitten — Editor, AMC
A year after Hurricane Katrina attacked its Gulf Coast headquarters, Triton has rebounded, hitting an all-time high in U.S. ATM shipments.
read nowThird-party providers, Diebold come together at San Antonio conference
by Tracy Kitten — Editor, AMC
Nearly two years after FSPA filed an anti-trust complaint against Diebold, the two factions have started talking. At FSPA's annual conference last week…
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