IADs take The Hill

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A delegation of IADs descends on D.C. to bend lawmakers' ears on ATM industry issues.

Mobile: breaking down banking channel boundaries

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Channel-crossing capability and skyrocketing popularity make the mobile banking app an ATM industry influencer to watch.

With ATM e-receipts, it's easy being green

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Wells Fargo program makes it simple for customers to choose email over paper for their ATM receipts. 

Commentary: Banking and social media: Where is it going?

New developments raise the question of whether social media will complement the ATM or compete with it.

Rethinking ATM availability as a measure of success

Is it time for the ATM industry to rethink the way we measure ourselves?

10 steps to improving your ATM metrics

How to shift your ATM network from an uptime approach to one that focuses on the customer.

Currency Management: a day in the life

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a series of video vignettes, Fiserv demonstrates the day-to-day benefits of currency management software.

3 tips to maximize your ATM marketing

Maximize bank and credit union branding with easy ATM marketing tactics.

Study: Debit is growing despite new regs

FIs focus on "cash displacement" transactions to make up fee losses.

Location, location, location.

Does Cardtronics know something about ATM siting that Bank of America doesn’t?

A look at Wincor World

Annual trade fair offers an eye-opening schedule of keynotes and exhibits in a brand new venue.

What's up with fee placard reform?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With Congress in recess until September 6, not much. And after that ... ?

Cashless at the Olympics

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

By forcing a point, Visa ends up making the case for cash.

Ten questions about ATMs in India

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

ATM Marketplace asks what recent policy changes by India's central bank might mean to ATM manufacturers.

Ten questions about India's IAD sector

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Prizm Payment Services explains how they've found success in a booming ATM market.

The top 5 things we learned from ADA

Corey King of American Bank Equipment kicks off his new blog with a series about lessons learned from ADA upgrades.

India's ATM industry is banking on the unbanked

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The up-and-coming nation has ambitious plans for improving its current ATM-to-citizen ratio of 1:13,333.

Webinar presents a firsthand view of managed services ROI

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In an NCR-sponsored presentation, one FI tells how it has maximized ATM availability and reduced branch hours.

Custom ATM says, 'Yes, we can.'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With its unique design, the Bevcan ATM gives 'beer money' a brand new meaning.

How are you measuring your ATM business?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A new ATM benchmarking study and industry report underscores the value of learning from others' best practices.