KAL aims for early '13 rollout of cashless ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

After testing and refinement, the RTM is nearly market-ready, with a broadened set of potential applications.

For ATM withdrawals, will a click replace a card?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With the push of a button, mobile prestaging users can put cash in their wallet without taking their ATM card out of it.  

Webinar looks at financial outsourcing from 3 points of view

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Consultant, provider and banker discuss what it takes to develop a successful outsourcing initiative.

Research sets the stage for new Diebold technologies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Understanding how banks and banking customers behave is key to developing new technologies they'll actually use.

Looking to Canada for EMV answers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Been there. Done that. Canadian panel shares its experience with EMV, answering all questions. Except one.

Outsourcing financial services: 5 steps, 1 partner

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar will outline the five-step process for establishing a successful outsourcing relationship.

Video Gallery: ATM innovations from Wincor World 2012

Wincor Nixdorf demonstrates that even a hardened-steel ATM can be flexible.  

Webinar highlights successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

University FCU and Diebold collaboration turns "assisted self-service" ATMs into a customer service win.

Reinvented: A bank branch model with self-service at its core

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a new branch concept, state-of-the-art systems and hardware make self-service easy for the customer.

ATM groups speak out against proposed Visa/MasterCard settlement

Vague terminology in the proposed settlement has some in the ATM industry worried about future misinterpretation.

Cash recycling an upward trend for ATMs, teller safes

Increasingly, ATM owners are looking to cash-recycling technologies as a way to control costs.

Want to add prepaid cards? Consider 6 things.

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

General prepaid cards seem to be a trend with legs, but the steps to implementation can be tricky.

Photo gallery: spotlight on ATMs, branch technology at Wincor World

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A comprehensive offering of end-to-end cash management solutions from teller safes to multi-function ATMs to the IT systems to run it all took the spotlight at…

ATMs provide calm before the storm

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

When disaster strikes, people still turn to the comfort of cash.

'Fool me twice'? Not with this app.

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Mobile ATM finder-reminder application helps ATM users avoid paying needless fees.

Webinar: Meta trends, mega transformations at the branch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Session to lay out a case for change and a case study showing how to implement change for best results.

Better ATM Services announces wide launch of prepaid Visa offering

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Unique ATM-dispensed Visa prepaid emerges from pilot program into full-fledged rollout.

Wincor Nixdorf goes cross-channel

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Wincor World went into full swing this Tuesday in its airy and expansive new home at the A2 Forum in Rheda-Wiedenbrück. In a way, the bright, open and modern…

Vertera 6G: big things in a small(ish) package

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a nod to today's smaller branch, the newest Talaris TCR takes on a compact size — without a trade-off on capacity. 

Wincor World: 4 trends in software

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Trade fair will address software topics on ATM operators' minds today: cost-control, retail banking, mobile and security.