Will m-payments replace cash? Harris poll gives mixed answer.

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Consumers assume a cashless future, but don't yet feel compelled to embrace it.

3 ways cash management will change in 2013

Cash forecasting, branch evolution and the role of ATMs and self-service will be front and center next year.

ATM industry newsmakers: The top 12 of 2012

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

ATM Marketplace looks back at some of the bigger stories for the ATM world in 2012 .

ATM fee notice reform passes Senate, awaits Obama signature

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Likely pre-Christmas enactment will mean no more putting up stickers and checking them twice.

ATM service firm Pendum moves in, moves on

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

CEO Brad Browder talks about big changes in the recent past and big plans for the near future.

Business as usual in the ATM industry

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As if. Four VPs discuss Wincor Nixdorf's approach to an unusual time for the ATM business.

Commentary: The future of cash in a mobile-digital world

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

What will happen to money, and especially cash, in this new electronic age? Will all money eventually be digitized?

myGift presents an ATM-dispensed prepaid with a multi-brand approach

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

New prepaid gift card from Better ATM Services leverages brand power and buyer convenience.

KAL aims for early '13 rollout of cashless ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

After testing and refinement, the RTM is nearly market-ready, with a broadened set of potential applications.

For ATM withdrawals, will a click replace a card?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With the push of a button, mobile prestaging users can put cash in their wallet without taking their ATM card out of it.  

Webinar looks at financial outsourcing from 3 points of view

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Consultant, provider and banker discuss what it takes to develop a successful outsourcing initiative.

Research sets the stage for new Diebold technologies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Understanding how banks and banking customers behave is key to developing new technologies they'll actually use.

Looking to Canada for EMV answers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Been there. Done that. Canadian panel shares its experience with EMV, answering all questions. Except one.

Outsourcing financial services: 5 steps, 1 partner

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar will outline the five-step process for establishing a successful outsourcing relationship.

Video Gallery: ATM innovations from Wincor World 2012

Wincor Nixdorf demonstrates that even a hardened-steel ATM can be flexible.  

Webinar highlights successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

University FCU and Diebold collaboration turns "assisted self-service" ATMs into a customer service win.

Reinvented: A bank branch model with self-service at its core

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a new branch concept, state-of-the-art systems and hardware make self-service easy for the customer.

ATM groups speak out against proposed Visa/MasterCard settlement

Vague terminology in the proposed settlement has some in the ATM industry worried about future misinterpretation.

Cash recycling an upward trend for ATMs, teller safes

Increasingly, ATM owners are looking to cash-recycling technologies as a way to control costs.

Want to add prepaid cards? Consider 6 things.

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

General prepaid cards seem to be a trend with legs, but the steps to implementation can be tricky.