Features
Examining ATM trends in 2021 and beyond
by Bradley Cooper — Editor, Connect Media
Where are ATMs right now and where are they headed? Read more to find out.
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3 lessons from the Bank Customer Experience Summit
by Bradley Cooper — Editor, Connect Media
The BCX Summit provided a variety of banking lessons on fintechs, self-service and the importance of real relationships.
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Kraken Security uncovers Bitcoin ATM security vulnerabilities
by Bradley Cooper — Editor, Connect Media
Bitcoin ATMs are becoming a more common sight across the U.S., as many convenience stores and gas stations have begun deploying them. At the same time, there…
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Webinar covers findings of ATM Software report
by Bradley Cooper — Editor, Connect Media
The ATM industry has come through a lot of ups and downs over the years, but it continues to tackle every issue head on, as found in the 14th annual ATM and…
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Digital payments meet gaming
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As mobile and contactless payments expand, consumers expect safe and convenient ways to send and receive money in all types of environments. Payment technology…
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ITMs see major growth
by Bradley Cooper — Editor, Connect Media
Traditionally, ATMs have mainly served as cash dispensing tools. That is changing in recent years with the advent of solutions such as the interactive teller…
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Smart ATMs serve the underserved
by Bradley Cooper — Editor, Connect Media
The underserved have traditionally relied on ATMs to gain access to cash, but one company is expanding ATM services to include a variety of tools for them.
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3 financial experts share elevator pitches
by Bradley Cooper — Editor, Connect Media
Three financial services companies provided elevator pitches for innovative products at the Bank Customer Experience Summit, including a virtual assistant…
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Bank Customer Experience Summit closing keynote addresses how banks can succeed in a digital banking world
by Bradley Cooper — Editor, Connect Media
One major challenge for banks is the rise of digital challengers and neobanks, which have disrupted the banking world and business models. The closing keynote…
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3 bankers share insights on banking hot topics
by Bradley Cooper — Editor, Connect Media
When it comes to banking, there's no shortage of hot topics and pressing issues. In order to provide insight into these issues, the Bank Customer Experience…
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How to move from transactional to relational banking
by Bradley Cooper — Editor, Connect Media
If there is one constant need for banks, it is the need to acquire new customers and to convert them into lifelong customers; however, accomplishing this task…
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4 experts share digital banking insights at Bank Customer Experience Summit
by Bradley Cooper — Editor, Connect Media
Digital banking is here to stay, but doing it properly requires the right practices and tools. Four experts at the Bank Customer Experience Summit, held in…
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Winners announced for Bank Customer Experience Awards
by Bradley Cooper — Editor, Connect Media
The winners of the Bank Customer Experience Awards were officially announced at the awards show during the Bank Customer Experience Summit, held in Chicago…
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Bank Customer Experience panel addresses finding the balance of tech and touch
by Bradley Cooper — Editor, Connect Media
Banks often have issues finding the right mixture of both technology and the human touch to reach customers. A panel at the Bank Customer Experience Summit…
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Webinar tackles non-traditional branch strategies
by Bradley Cooper — Editor, Connect Media
How do banks keep up with changing customer expectations and a tougher landscape? A webinar hosted on ATM Marketplace and sponsored by NCR Corp. entitled…
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It's not too late to gain banking insights at Bank Customer Experience Summit
by Bradley Cooper — Editor, Connect Media
You still have a chance to join the Bank Customer Experience Summit, but you need to act quickly. Registration closes on Sept. 10 for the event, which will be…
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Video banking aims to restore personal touch for banking
by Bradley Cooper — Editor, Connect Media
Branches have struggled to maintain a personal touch with customers while also delivering innovative technology. Video banking can help bridge the gap between…
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Credit union uses ITM to handle COVID-19
by Bradley Cooper — Editor, Connect Media
Banks have struggled to keep branches operational during COVID-19. Credit unions in particular, had major issues adjusting since many unions thrive on that…
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Bank Customer Experience Summit to address fintech strategies for customer experience
by Bradley Cooper — Editor, Connect Media
Fintech companies are continually developing innovative strategies to reach out to a changing customer base during uncertain times. The Bank Customer…
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Webinar addresses next stage of ATM software
by Bradley Cooper — Editor, Connect Media
ATM software is about to enter a new stage of innovation with the launch of the XFS4IoT standard. A free webinar, hosted on ATM Marketplace and sponsored by…
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