White Papers, Case Studies & Webinars


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EMV upgrade financing solutions from National Cash Systems

MasterCard’s October 2016 deadline for U.S. ATM deployers to upgrade their ATM fleet to EMV has now passed, and Visa and the other card networks’ October 2017 deadline is looming.

Type: White Paper

Sponsor: National Cash Systems


2017 ATM Future Trends

Now in its fifth edition, this bi-annual report looks at the competitive, economic and technologic forces shaping the ATM industry.

Type: Special Report

Sponsor: Auriga


INFOGRAPHIE: ADOPTER UN SYSTEME UNIQUE DE GESTION INTEGREE ET DE MARKETING OMNICANAL

Il reste encore à ce jour un long chemin à parcourir avant que les banques puissent affirmer avoir une stratégie digitale vraiment intégrée.

Type: Infographic

Sponsor: Auriga


How ATM deployers benefit from online real-time customer warehouse inventory

The Customer Warehouse Inventory (CWI) represents a new approach to ATM part inventory management.

Type: White Paper

Sponsor: Triton


INFOGRAFIK: Einsatz eines omnichannel Management- und Marketingsystems

Der Weg ist noch weit, bevor Banken behaupten können, eine integrierte Digitalstrategie umzusetzen.

Type: Infographic

Sponsor: Auriga


INFOGRAFICA: ADOTTARE UN SISTEMA DI GESTIONE E DI MARKETING OMNICANALE

Ad oggi, sono poche le banche che dichiarano di adottare una strategia digitale realmente integrata.

Type: Infographic

Sponsor: Auriga


[INFOGRAPHIC] Adopting an Omnichannel Management and Marketing System

There remains a long way to go before banks can claim to be delivering a truly integrated digital strategy.

Type: Infographic

Sponsor: Auriga


[Micro-Webinar] ATM Management: Are You a Leader or a Laggard?

Watch this micro-webinar as Fiserv discusses best practices and forward thinking ATM management strategies that set leading ATM deployers apart from the pack.

Type: Webinar

Sponsor: Fiserv


[WEBINAR] 5 big hassles that can be alleviated with ATM managed services

Join us during this live webinar and discover the benefits of outsourcing some or all of your ATM fleet management.

Type: Webinar

Sponsor: Elan Financial Services


Omnichannel Marketing for Financial Institutions: An Industry Guide

ATM Marketplace surveyed financial institutions, (FIs) worldwide and conducted detailed interviews with leading European and North American FIs and consultants to to better understand FIs' preferences in omnichannel marketing systems.

Type: Guide

Sponsor: Auriga


[WEBINAR] Exploring Groundbreaking New Approaches to Banking Transformation from a Global Community of Innovators

Watch this webinar with Diebold Nixdorf to gain insight into the results of the crowdstorming initiative.

Type: Webinar

Sponsor: Diebold Nixdorf


ATM & Mobile 101

This report provides guidance for ATM deployers considering the integration of their ATM and mobile channels.

Type: Guide

Sponsor: ATMmarketplace


Using Vault Cash Service Helped IAD More than Double ATM Business

Outsourcing vault cash services enables ATM operators to fund the expansion of their footprint.

Type: Case Study

Sponsor: Elan Financial Services


[WEBINAR] Five Awesome Ways to Improve Customer Engagement

Join Fiserv and INETCO as we share real-world examples of how consumer transaction data is being used to improve customer engagement, across a variety of business units.

Type: Webinar

Sponsor: INETCO Systems Limited


EMV at the ATM: What you need to know

As every U.S. ATM operator should know by now, the deadlines for migrating to EMV are fast approaching.

Type: White Paper

Sponsors: ATMGurus , Triton


[WEBINAR] Deep insert skimming: Breaking news on attacks and defense

Join industry experts to discover more about deep insert skimming and the critical importance of active protection.

Type: Webinar

Sponsor: TMD Security GMBH


Upgrade to EMV before your ATMs become a fraud target

ATM deployers who aren't EMV-ready could face much higher costs.

Type: White Paper

Sponsor: National Cash Systems


FSS Hosted Payment Services - Case Study

FSS’ integrated ‘Payment-in-a-box’ solution delivers customer delight and enables seamless operations for a new age private sector bank.

Type: Case Study

Sponsor: FSS


FSS Reconciliation Services - Case Study

FSS successfully provides multi-channel, multi-level transaction reconciliation services for large public sector bank. The Client Business Challenge FSS delivers comprehensive reconciliation services combining skilled resources, best practises and advanced technology

Type: Case Study

Sponsor: FSS


FSS Karur Vysya Bank Case Study

Karur Vysya Bank improves availability across touch points and enhances customer experience and market reach

Type: Case Study

Sponsor: FSS


ATM File Exchange Services - Case Study

FSS enables India's largest public sector bank reduce ATM management cost and supports timely resolution of customer disputes.

Type: Case Study

Sponsor: FSS


ATM Managed Services Case Study

FSS consistently ensures higher ATM uptime at lower cost. Leverages predictive modeling to deliver optimal cash efficiency ratio.

Type: Case Study

Sponsor: FSS


[WEBINAR] 2016 ATM and Self-Service Software Trends

Join Steve Hensley, vice president of sales at KAL and Suzanne Cluckey, editor of ATM Marketplace, as they look at trends shaping the future of ATM and omnichannel banking.

Type: Webinar

Sponsor: KAL ATM Software


2016 ATM and Self-Service Software Trends

ATMs will play an increasingly critical role in retail banking for the foreseeable future, as the result of the growing preference among consumers for self-service solutions. ATM Marketplace has compiled a map of the future covering the critical concerns of financial institutions.

Type: Guide

Sponsor: KAL ATM Software


The Omnichannel Customer Experience: Bridging Virtual and Physical Banking Channels

Financial Institutions (FIs) are only too well aware that they need to provide their customers with an omnichannel experience. Yet they face considerable challenges integrating their digital and their physical channels.

Type: White Paper

Sponsor: Diebold Nixdorf


Why you should consider refurbishing old ATMs

This white paper explains very good business and environmental reasons why Independent ATM Deployers (IADs) should consider alternatives to replacing their older ATMs with new equipment.

Type: White Paper

Sponsor: Triton


Mobile Money and Mobile Financial Services @ ATM Networks: The Role of ATM Networks in the “Mobile First” World

This white paper examines the opportunities for financial institutions (FIs) and mobile network operators (MNOs) to generate new revenue streams in the “mobile first” environment, which is becoming a reality in developed and emerging markets.

Type: White Paper

Sponsor: Diebold Nixdorf


WEBINAR: Security and the Internet of Things in a self-service banking environment

More and more banks are looking to introduce the Internet of Things, Bring Your Own Device and Smart Wearables into their self-service environments.But Are they really aware of — or prepared for — the potential security risk to themselves and their customers?

Type: Webinar

Sponsor: Diebold Nixdorf


It’s Not Just About ATM Availability. It’s About the Customer.

It’s no longer good enough just to ensure a high level of ATM availability such as 98-99 percent. In today’s era of high volumes of self-service transactions, new metrics apply.

Type: White Paper

Sponsor: Fiserv


EMV at the ATM: The race to compliance

This report is intended to educate U.S.-based ATM deployers about the EMV migration process.

Type: Guide

Sponsor: Triton


WEBINAR: Clearing the Path for Branch Transformation: 3 management tactics to succeed

Join ATM Marketplace, NCR and INETCO for a webinar that shows you a clear path to successful branch transformation, and that helps you identify the tools needed for smooth and seamless operation of a multi-touch digital branch network.

Type: Webinar

Sponsor: INETCO Systems Limited


Why EMV-compliant ATMs Need Anti-skimming Technology

Although the chip on an EMV card can’t be cloned, EMV cards will remain vulnerable to skimming as long as they contain magnetic stripes. So, as part of their migration to EMV, ATM deployers need to install EMV-compliant card readers that contain anti-skimming technology.

Type: White Paper

Sponsor: Triton


WEBINAR: Smarter ATM testing methods for smaller QA teams (US/Europe)

Join us for a webinar specifically for ATM operators who have limited QA resources and want to get the most out of their existing ATM testing infrastructure. Presenter Colin Fraser will explain how you can implement a methodology that fits the needs of small to medium-size ATM operators

Type: Webinar

Sponsor: FIS


WEBINAR: Smarter ATM testing methods for smaller QA teams (AEDT)

Join us for a webinar specifically for ATM operators who have limited QA resources and want to get the most out of their existing ATM testing infrastructure. Presenter Chris Milne will explain how you can implement a methodology that fits the needs of small to medium-size ATM operators

Type: Webinar

Sponsor: FIS


Time to Rethink ATM Management and Monitoring

Moving from Legacy Platforms to an Integrated Multivendor Solution

Type: White Paper

Sponsor: ESQ


ATM Fraud and Security 101

This report explains key ATM fraud and security risks such as skimming, physical attack, malware and cyberattack. It also provides guidance on ATM security best practices and industry requirements, such as EMV and PCI DSS.

Type: Special Report

Sponsor: ATMmarketplace.com


ATM Monitoring Technology for Omnichannel Banking Systems

This report examines how FIs use their existing ATM monitoring and management platform, as well as how they might integrate ATM monitoring technology into an omnichannel environment.

Type: Guide

Sponsor: Auriga


WEBINAR: Exploring the Omnichannel Impact - A panel discussion about changes in ATM and self-service management

Financial institutions have growing ambitions when it comes to the omnichannel customer experience. But what does this really mean for the self-service world? Join our panel of industry analysts and specialists for a lively 45-minute discussion

Type: Webinar

Sponsor: INETCO Systems Limited


2015 ATM and Self-Service Software Trends

In its eighth installment, the "ATM and Self-Service Software Trends 2015" guide moves in an exciting new direction by focusing keenly on the survey responses from industry insiders to provide financial institutions with a comprehensive industry forecast.

Type: Guide

Sponsor: KAL ATM Software


Bitcoin ATMs 101

Bitcoin ATMs and vending kiosks provide an efficient and secure way for people to buy and sell bitcoins without having to use bitcoin exchanges, which face threats such as hacking and fraud.

Type: Guide

Sponsor: ATMmarketplace


Minimize Threats with a Private Wireless Leased Line

Although wireless connectivity is increasingly being used to transmit personal and cardholder data, moving that data across the public internet can pose a host of risks.

Type: White Paper

Sponsor: ATMmarketplace.com


WEBINAR: How ATM software will empower the evolving branch

In a one-hour webinar Steve Hensley from KAL will present key findings from the 2015 edition of the software trends guide. You'll learn what industry leaders consider the most urgent issues and important innovations in ATM software today.

Type: Webinar

Sponsor: KAL ATM Software


NCR Interactive Teller Machines Drive Efficiency and Cost-savings

Remote tellers allow banks to serve more customers during longer hours, without increasing costs.

Type: Case Study

Sponsor: Columbus Data Services


ATM Cash Management 101

Optimizing their ATM cash management provides FIs and IADs with significant opportunities to generate savings.

Type: Guide

Sponsor: Cash Connect


Squadle and Triton Partnership Provides Easy Access to Essential Data for Restaurants

Retail and restaurant managers will see clear benefits to the simplification of data access.

Type: Case Study

Sponsor: Triton


Webinar: The ROI of Transaction Visibility - A Case Study

In this webinar, Paul Grieve, the Technical Infrastructure Manager for a global payment and credit card service provider, will share his story about managing a Postilion Active/Active payments architecture and gaining end-to-end visibility into customer transactions.

Type: Webinar

Sponsor: INETCO Systems Limited


WEBINAR: Attract and Retain Valuable Accounts with Mobile Card Services

Mobile services can help your institution attract millennials’ accounts and keep account holders who move out of footprint. This webinar will show you that it’s easier and more cost effective than you might realize to offer these services.

Type: Webinar

Sponsor: Elan Financial Services


ATM Future Trends 2015

In the 2015 ATM Future Trends report we surveyed over 300 ATM and banking industry executives on a wide array of topics, from industry trends to threats and opportunities that loom on the horizon. In addition, we have consumer input from the U.S. and India on current and future ATM and banking trends.

Type: Guide

Sponsor: ATMmarketplace.com


Intelligent Deposit Machines: Faster Cash Collection and Management

Intelligent Deposit Machines enable banks and CITs to provide a better user experience and efficient cash collection.

Type: White Paper

Sponsor: GRG Banking Equipment (HK) Co., Ltd


ATM - Mobile Integration Guide: Strategies for Successful Omnichannel Banking

This guide examines how banks are developing cross-channel strategies linking their ATMs with their mobile channels, their branches and Internet banking.

Type: Guide

Sponsor: Auriga


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