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Case Study

A data-driven approach to assessing US cash usage and access

June 1, 2026

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Cash is not disappearing-it's evolving. Understanding where and how it's used is essential for financial inclusion and strategic planning. A continually increasing share of consumer purchases is being made via e-commerce, a channel that renders cash payments impractical if not impossible. The COVID-19 pandemic triggered a substantial drop in cash usage at physical points of sale and the share of cash received at brickand-mortar locations has continued to trend downward from that newly established baseline.

NCR Atleos analyzed proprietary, anonymized data from its network, combined with highly credible public sources, to provide a comprehensive picture of the cash and ATM landscape across the U.S. This report focuses on macro-level cash usage insights and the implications and opportunities presented by consumer behavior anp industry dynamics in areas designated as low-to-moderate income (LMI).

About The Sponsor

NCR Atleos

NCR Atleos expands self-service financial access for retailers and financial institutions who leverage our expertise, operational scale, always-on global services and constant innovation to deliver convenient self-service banking.

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