Don MacDonald, chief marketing officer for Fiserv, says the financial industry is changing, and the changes represent the dawning of a new day in the financial space. Banks and credit unions have competition from outside, non-financial entities that they have never faced before, especially in the area of peer-to-peer payments. In this P-to-P arena, MacDonald says FIs have a real opportunity to compete, and to build new revenue streams.
January 10, 2010