March 24, 2017
Assisted self-service is central to the branch transformation process. At the "Branch Transformation" conference in London, Auriga presented an innovative omnichannel approach to assisted self-service devices, allowing customers to conduct various operations autonomously, faster and more effectively. For example, using their smartphone to access a wide range of self-service services, even with coins. In this video, Carmine Evangelista, Auriga's Chief Technology Officer, explains the advantages that banks could have by deploying ASD devices (assisted self-service devices) enhanced with Auriga's WWS - WinWebServer - software solutions, which offers customers a wider range of services with innovative functions and a real omnichannel strategy.