Research sets the stage for new Diebold technologies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Understanding how banks and banking customers behave is key to developing new technologies they'll actually use.

Diebold study reveals a financial services sector in flux

Jerry Verdi, vice president of market intelligence at Diebold characterizes the financial services market as "[an] industry that is going through a fairly…

How banks are adapting to the 'new normal'

November 15, 2012

Talaris has announced the publication of the latest issue of its bi-annual international magazine, Interact, which offers insight into and analysis of…

Study: Customers want their banks to offer e-wallets

November 14, 2012

Consumers are open to a variety of electronic-wallet business models, but what they want most is for their primary financial institutions to offer them.

Study: Factors in FI choice to offer general prepaid cards

November 13, 2012

The prepaid card sector is growing at a rapid clip, but not all FIs are sold on them, says a new study by Mercator Advisory Group and the American Bankers…

Mining strike pummels cash withdrawals in S Africa

November 13, 2012

The Spark ATM Systems Spark Cash Index suggests that ongoing strike actions in South Africa are dampening consumer spending. The SCI, which measures the…

India's ATM count tops 100k; set to double again in 2 years

November 9, 2012

The National Payments Corp. of India has announced that India has now passed the 100,000 milestone for ATM installations. Two years ago, the nation's ATMs…

Chinese U students develop prize-winning ATM security system

November 6, 2012

An ATM security system designed by 10 students from Xi'an Jiaotong University in China's Shaanxi Province won third prize at the Oct. 26 Finance and…

Study: Business banking customers favor biometric authentication

November 2, 2012

If bank customers are willing to accept biometrics for Internet authentication, can wider use of the technology on ATMs be far behind?

Want to add prepaid cards? Consider 6 things.

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

General prepaid cards seem to be a trend with legs, but the steps to implementation can be tricky.

San Diego County CU adds mobile chat

October 31, 2012

After the arrival of video teller machines, it was only a matter of time. San Diego County Credit Union, San Diego's largest locally owned FI, with $5.…

From production line to personalized banking: Are we coming full circle?

by Richard McMurdo — Principal Consultant, Talaris

The other day whilst getting around to eventually de-cluttering my loft, I came across a box of my old school exercise books. Flicking through my history book…

Diebold, NCR, Euronet release Q3 results

October 26, 2012

It's earning season, and several companies in the ATM market announced third quarter results this week.

For holidays, it's lumps of coal for credit, mobile payments

October 26, 2012

Consumers plan on making it a green Christmas by using cold cash for holiday purchases and keeping their credit cards and smart phones snug in their beds.

EMV Migration Forum gains new member in CreditCall

October 26, 2012

Payment technology company CreditCall is joining the EMV Migration Forum, a group formed by the Smart Card Alliance to support the payment industry's migration…

NCR, ANZ sign multi-year ATM deal

October 25, 2012

NCR Corporation announced it has signed a five-year deal with ANZ to equip that bank's Australian ATM network with NCR SelfServe ATMs.

Diebold pilots video ATM services at Missoula credit union

October 25, 2012

ATMs are often blamed for eliminating face-to-face banking relationships, but Diebold Inc. is finding a way to use the ATM to bring that interaction back, at…

Diebold releases preliminary Q3 results, lowers full-year outlook

October 18, 2012

Diebold Inc. announced its preliminary Q3 2012 results today and lowered its full-year revenue and earnings per share outlook.

Wincor Nixdorf goes cross-channel

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Wincor World went into full swing this Tuesday in its airy and expansive new home at the A2 Forum in Rheda-Wiedenbrück. In a way, the bright, open and modern…

ATMIA examines global cash demand

October 17, 2012

The ATM Industry Association has published a global cash compendium to provide comprehensive information on the rising international demand for cash.