Consumers worry about security of mobile banking, but do it anyway

May 16, 2013

Among consumers who own smartphones and tablets, an overwhelming majority — 83 percent — worry about iden­tity theft, but ultimately choose convenience over…

Bankrate.com releases annual prepaid fee survey

May 16, 2013

Online personal finance publisher Bankrate.com has released the results of its annual survey of prepaid card fees. The company examined 24 of the most…

Study: 'Branch Boom Gone Bust'

May 14, 2013

Growing numbers of bank customers are migrating to digital alternatives to the walk-in branch, but banks have yet to address this fact in their retail banking…

The 2013 ATM Software Trends and Analysis Guide. Here now.

The annual guide to ATM software consistently ranks as one of our most dowloaded and shared publications.

It's alive! It's alive! (video)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In which we explain what makes a fistful of cash from an ATM just like Frankenstein's monster. Sort of.

SA ATM cash withdrawals slack off after strong holidays

May 13, 2013

Spending and cash withdrawals by South African consumers cooled in April, following a spike in withdrawals during the March holidays, according to the latest…

Wincor rates as top middleware software provider in Europe, LA

May 13, 2013

British market research and consulting specialists RBR have identified Wincor Nixdorf as the market leader in Europe and Latin America for multi-vendor…

As banking channels converge, the multi-vendor ATM software market expands

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

'Interoperability' is the word as new banking channels and ATM functionalities expand and gain in popularity with consumers.

2013 ATM Software Trends and Analysis

ATM software is changing the face of the industry. In the sixth edition of this annual survey, learn what the industry thinks about the current trends and…

Presented by KAL ATM Software GmbH

Fed study points to increase in mobile POS payments

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

According to a new survey from the Federal Reserve, using mobile phones to make purchases at the point of sale remains fairly uncommon. Yet, the number of…

Study: mobile banking apps key to bank loyalty

May 8, 2013

Add mobile banking to ATMs as a major channel for cultivating bank customer loyalty. According to a study from Yodlee Interactive, a developer of financial…

OxiCash Money Transfer launches as India's 1st RBI-approved mobile wallet for unbanked

May 8, 2013

Yesterday, India's payments solutions provider Oxigen unveiled its instant money transfer service, OxiCash. This "mobile wallet" enables India's unbanked…

Cardtronics achieves organic growth in ATM network operations

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Besides acquisitions aimed at long-term growth, the world's largest ATM operator is pursuing steady internal expansion.

White label ATMs will drive massive expansion in Indian market

by Dominic Hirsch — manager, Retail Banking Research

Following many years of unfulfilled potential, the Indian ATM market started expanding a decade ago — driven first by the country’s private sector banks, and…

New data shows rapid growth of mobile bill payment

May 2, 2013

Financial services technology provider Fiserv Inc. has released new data from surveys on the state of bill paying. Not surprisingly, mobile has become an…

How will Diebold turn profits around?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Along with 'extremely disappointing' earnings news, ATM manufacturer lays out long-term realignment plan.

NCR ranks first in multi-vendor ATM software

May 1, 2013

New research from RBR has determined that NCR Corp. is the world's largest supplier of multi-vendor ATM middleware and applications. Additionally, the…

Aussies just not that into ATMs these days

April 30, 2013

A study by the Reserve Bank of Australia has found that the number of withdrawals made at ATMs has decreased by 9 percent in the past year. So it should come…

RBS to close branches, open ATM 'points of presence' in the UK

April 30, 2013

The Royal Bank of Scotland has revealed plans to shutter about 10 percent of its branches in the U.K. Currently the bank operates around 1,700 branches, not…

Survey: Few are ready for ATM liability shift

April 29, 2013

Results of a survey conducted by the ATM Industry Association were released today — and they confirmed the widespread belief within the industry that the ATM…