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Trends / Statistics News & Media

FCU plans to bypass ATM cards with help from facial recognition tech

December 19, 2014

Baltimore, Maryland-based Securityplus Federal Credit Union will introduce a new biometric ATM this month that lets members authenticate themselves via facial…

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ATMs lose their charm in Chile

The current ATM availability crisis and exchange of public blows highlight the essential nature of ATMs in today's payment ecosystem.

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ATMIA updates business efficiency guide, launches new Web portal

December 18, 2014

A revised ATM Business Efficiency manual and accompanying online resource lay the foundation for the organization's Business Empowerment Program.

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ATM stories that caught readers' attention in November

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Apple Pay, cybercrime and self-service innovation were top-of-mind in the ATM industry over the last month. But reader interest wandered over to low-tech…

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Global ATM market expected to approach $22B by 2020

December 15, 2014

The global ATM market will expand at a compound annual growth rate of 7.6 percent between 2014 and 2020, a new study reports.

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Predictive services net 32K hours of additional uptime for Akbank ATMs

December 11, 2014

The NCR technology has helped the Turkish bank achieve a 10 percent increase in first-visit resolution of ATM issues, the company says.

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US has greatest commitment to cybersecurity, global index reveals

December 11, 2014

The Global Cybersecurity Index ranks Canada second for highest national commitment to cybersecurity, followed by Australia, Malaysia, and Oman.

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Report: Technologies and trends shaping walk-in bill payment

December 11, 2014

The report provides a perspective on walk-in bill payment market transactions, dollar volume, and revenue, and highlights changing trends.

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Consumers still prefer mix of banking channels

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Although the Internet remains consumers' top channel for banking, others — including ATMs and the branch — are regaining ground.

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Hyosung poll finds half of respondents engaged in branch transformation

December 8, 2014

Banks are investing in advanced technology to reduce costs, increase sales and promote client satisfaction, the ATM-maker says.

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Mobile employees boost productivity — and risk

One-third of the participants in a recent study said their company doesn't have a mobile security program; of the two-thirds that do have a program, 75 percent…

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Highly targeted malware attacks a growing trend, Kaspersky says

December 4, 2014

A smaller-than-usual year-over-year increase in malicious files doesn't mean criminals are slacking off — it means they're becoming more selective with their…

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Resumption of ATM fees drives Nigerians to other channels

December 4, 2014

ATM transaction has volume declined by approximately 9.6 percent since the reinstatement of charges, according to figures from the nation's central bank.

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Transforming self service: 'It's not a short journey'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A panel of first movers in ATM innovation and branch transformation share some of the learnings they've acquired along the way.

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The paper check: One step closer to extinction?

December 4, 2014

VerifyValid Mobile Checkbook lets businesses and consumers write, approve, sign, receive and deposit checks directly from their Android-based mobile device.

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KAL clocks fastest-ever ATM transaction times in German tests

December 2, 2014

In tests on machines from three major ATM makers, KAL achieved the fastest times ever recorded — beating even the manufacturers' own transaction times.

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2015 to be a high-stakes year for ATM attacks, Kaspersky predicts

December 2, 2014

'The next stage will see attackers compromising the networks of banks and using that level of access to manipulate [ATMs] in real time,' a security expert…

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Mobile no longer an 'alternative' channel for FIs

When TEB bank of Turkey introduced transaction prestaging via mobile, it drove customer traffic from the branch to the ATM, reducing the burden on staff and…

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EMVCo publishes updated guide to EMV chip technology

November 25, 2014

The guide summarizes implementation considerations for issuers, acquirers and merchants, as well as the responsibilities of EMVCo.

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EAST publishes European ATM crime stats in third 2014 update

November 25, 2014

ATM fraud losses continue to migrate from EMV-enabled areas in Europe to non-EMV countries — and the bulk of them continue to occur in the US.

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