Bank of America boosts CashPro AI chatbot, intros supply chain service

September 19, 2023

Bank of America improved its chatbot CashPro Chat with propriety AI and machine learning that is also used with its virtual financial assistant Erica. Business…

3 arrested for using Raspberry Pi device to steal from ATMs

September 18, 2023

Three men have been arrested in Lubbock, Texas for allegedly using a Raspberry Pi device to steal thousands of dollars from ATMs. By plugging the device into…

Bank Customer Experience Awards showcase financial innovation

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bank of America, Citizens Bank and America's Credit Union all earned awards at the annual BCX Awards.

Can AI help banks get a leg up?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Regional and smaller banks are feeling the stress from the chaos in the banking world. Can AI help them get a leg up?

Hitachi intros UPI ATM for cardless withdraw

September 8, 2023

Hitachi Payment Services, a subsidiary of Hitachi, recently unveiled its Money Spot UPI ATM, which allows customers to make cardless withdrawals using a United…

Citigroup to halt ATM services in Russia

September 7, 2023

The Russian subsidiary of Citigroup Inc. will halt services for its ATMs in the country by the end of 2023. The bank has been gradually winding down its…

Bank Customer Experience Summit registration closing

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The Bank Customer Experience Summit, held jointly with the Interactive Customer Experience Summit from Sept. 11 to 13 in Charlotte, North Carolina, will focus…

UK Fintech Growth Partners intros fund for fintechs

August 23, 2023

UK Fintech Growth Partners LLP has launched its Fintech Growth Fund, to support fintechs in early stages of growth. Barclays, NatWest, Mastercard and the…

Riyad Bank to automate processes with Blue Prism

August 23, 2023

Riyad Bank, based in Saudi Arabia, will automate several banking processes with SS&C Blue Prism. The solution has automated ATM and cash management…

What do new PCI mandates mean for banks, ATMs?

by Yonas Marcos — President & CEO, Star Financial

New ATM standards for Payment Card Industry (PCI) compliance will take effect beginning Dec. 31, 2024. Here's how to ensure you're prepared.

Cardless ATM market to reach $5.2B

August 22, 2023

The cardless ATM market is projected to grow to $5.2 billion by 2031, according to research from ResearchandMarkets.com. It will grow at a compound annual…

Final call to experience innovation at Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

This year attendees will experience innovation across banking, retail, hospitality and the restaurant spaces firsthand at the jointly held Bank Customer…

Bud Financial intros AI platform for banks

August 17, 2023

Bud Financial has introduced the Bud.ai platform to allow financial institutions to turn transaction data into actionable customer insights. It will power its…

Open Payment Network certifies North American Banking Company for RTP network messages

August 11, 2023

Open Payment Network, an instant payments provider, delivered full message certification for the North American Banking Company on the RTP network. With this…

BankFirst Financial Services adds loan, deposit production office in Alabama

August 9, 2023

BankFirst Financial Services, a subsidiary of BankFirst Capital Corp., has introduced a loan and deposit production office in Huntsville, Alabama. With this…

Core10 joins Jack Henry Vendor Integration Program

August 2, 2023

Core10, a fintech company, has joined the Jack Henry Vendor Integration Program. With this program, Core10 can access Jack Henry's technical resources and test…

Best Practices for Implementing Payment Testing Automation

The payments industry is facing more change, challenges and competition than ever before. Continued reliance on legacy tools and technology has made it…

Raiz Federal Credit Union intros digital banking platform

July 31, 2023

Raiz Federal Credit Union, based in El Paso, Texas, introduced its digital banking platform, which features financial wellness tools for customers to track…

Bank of the Plains intros digital account opening

July 27, 2023

Bank of the Plains, based in Kansas, has deployed the Narmi's Digital Account Opening platform, which allows customers to open an account in under three…

Thieves steal $600K from Caribbean ATM

July 25, 2023

Thieves stole $600,000 from an ATM in St. James, Trinidad and Tobago in the Caribbean. Security officials noticed the software of an RBC Royal Bank ATM had…