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Service / Parts News & Media

Diebold offers redesigned Opteva bezel for anti-skimming protection

November 2, 2011

Diebold Inc. today announced it has re-engineered its Opteva ATM hardware to support anti-skimming efforts with a new design for the bezel - the portion of the…

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TestLink offers three new NCR cassette services

October 31, 2011

ATM and ATM parts supplier TestLink today introduced three new NCR ATM cassette services.

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New Year’s resolution: I'll get my upgrades done before the deadline

by Daniel Swain — VP/GM, ATMGurus

Now is the time to knock off your first New Year's resolution. It's time to finish off those upgrades for ADA, PCI and EMV (for those in Canada). Planning now…

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Expert Group to acquire Pertego Capital

October 24, 2011

Expert Group Inc. today announced that it has entered into a non-binding term sheet to acquire ATM operator Pertego Capital and its assets.

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Preparing for EMV in the U.S.: A lesson from Canada

Although no deadline is set, the transition seems inevitable.

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BAI: Burroughs, GRG sign agreement for U.S. distribution

October 12, 2011

Burroughs Payments Systems yesterday announced a strategic partnership with GRG International to distribute and provide support services for the GRG product…

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Nautilus Hyosung America selects Morphis to manage customer support

October 9, 2011

According to a company press release, Nautilus Hyosung America Inc. has chosen Morphis' field service management software, MorphisSC, to manage its customer…

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FIs explore refurbished ATM deployments to cut costs

Flexibility, customization and recycled components are among the incentives.  

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Singapore bank experiences glitch that disrupts ATM services for hours

September 13, 2011

According to AsiaOne, customers of OCBC Bank in Singapore were affected by a technical glitch that shut down ATMs and Internet-banking platforms for more than…

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BMO Harris Bank to deploy NCR SelfServ ATMs

September 13, 2011

ATM manufacturer NCR Corp. today announced that BMO Harris Bank, part of BMO Financial Group, will deploy new NCR SelfServ ATMs to replace a significant…

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ATMGurus announces the location of its new facility

August 29, 2011

ATMGurus will be relocating from its 30,000 square-foot Bartlett, Tenn. location to an 88,000 square-foot facility in Long Beach, Miss.

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EMV and me: What will change with my machine?

by Daniel Swain — VP/GM, ATMGurus

With all of the recent discussions on EMV and if/when it will hit the U.S. market, I thought it would be a good time to discuss the actual changes that occur…

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ATM surrounds: Benefits and considerations

Cost, compatibility and materials should be taken into account when choosing a surround.

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Cashzone, NFRN partner to provide members with ATM services

August 17, 2011

Cashzone, an IAD in the U.K. with a portfolio of about 6,000 ATMs, has signed a partnership agreement with the National Federation of Retail Newsagents to…

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NCR lands ATM services contract with Agricultural Bank of China

August 14, 2011

NCR Corp. today announced that it has secured its largest ATM services contract in China. NCR will provide hardware maintenance services for approximately…

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ATM field tech training: A lot less than college tuition

by Daniel Swain — VP/GM, ATMGurus

With the start of another school year just around the corner, there are always the “best of” reviews that pop up touting the most prestigious institutions of…

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ATMGurus will relocate to a larger facility

August 2, 2011

ATMmarketplace has learned that ATMGurus will be relocating from its 30,000-square-foot Bartlett, Tenn. location to a larger facility.

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Q&A: Wincor U.S. services VP talks strategic partnerships, service coverage

by Kim Williams — Reporter, NetWorld Alliance

David Nottingham talks about why focusing on and investing in the services division is important.

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ATM Components & Technology enters into extended warranty fray

Third-party service providers find longer warranties attractive to extend shelf life.

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Triton and ATMGurus offer Fair Trade Program to assist in ADA compliance

ATM Central owner says the program is working well for his company so far.

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