OptConnect intros Portal online wireless portfolio manager

July 22, 2013

Wireless ATM connectivity solutions provider OptConnect has rolled out OptConnect Portal, a new online wireless device portfolio management system. The…

NAB taps NCR for predictive ATM services

July 19, 2013

National Australia Bank will deploy NCR Predictive Services, a monitoring solution by NCR Corp. that anticipates ATM hardware failures before they occur…

Mackeen Tech responds to Qatari banking boom with new ATM services

July 17, 2013

Qatari tech firm Mackeen has announced the rollout of specialized solutions for ATMs to support the growing banking sector in Qatar. 

Software defined data centers and you

by Marc Borbas — VP, Marketing, INETCO

Bernd Harzog, an Analyst for The Virtualization Practice and CEO and founder of APM Experts, has written an interesting piece, "SDDC Application Performance…

NCR rolls out 'proactive' new skimming technology

April 25, 2013

NCR Corp. has introduced a new, advanced anti-skimming technology — Skimming Protection Solution — that the company said will give financial institutions a…

Remote management could mean fewer long ATM repair journeys for Angola network

April 17, 2013

Angola's largest ATM network operator, EMIS, has chosen ProView software from Wincor Nixdorf to provide IT service management for its 2,000 self-service…

Aligning payment processing services and customer experience

by Marc Borbas — VP, Marketing, INETCO

Last week, Retail Systems Research published the Fast Fact "Retail Payments and the Customer Experience: Waiting for Processors." It was taken from RSR's first…

CDS brings ATM management functions to mobile app

April 3, 2013

Dallas-based Columbus Data Services now offers its CDS Webtools as a mobile app for iPhone, iPad, and iPod touch devices. The mobile version lets operators…

ATM screen branding: the power of impressions

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

There is one golden fact about ATM Screens. It's a fact that can turn advertising on its head. A fact that any marketer can embrace:

Exacq Technologies unveils multi-upgrade exacqVision VMS 5.4

March 18, 2013

Exacq Technologies, a manufacturer of video management system software and servers used for video surveillance, has announced the release of version 5.4 of…

My '2-hour' project: creating an RFP for APM tools

by Marc Borbas — VP, Marketing, INETCO

Last week, I was reminded of how hard it must be to be a buyer of enterprise software these days — especially application performance management software.

Fiserv ATM solution follows 'no news is good news' model (video)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

System doesn't bog users down with data about what's working, but alerts them about what isn't working.

ATMIA US 2013: Fiserv helps ATM operators boost efficiency

David Johnson of Fiserv talks about the new web-based interface for the company's device manager tool. The solution streamlines tracking of ATM incidents and…

ATMIA US 2013: Elan showcases products and services for IADs

Over the years, the customer mix at Elan Financial Services has shifted from almost no independent ATM deployers to 40 percent IADs. At ATMIA US 2013, Steve…

Is APM becoming obsolete?

by Marc Borbas — VP, Marketing, INETCO

Late last month, APMdigest posted a three-part interview with Gartner research VP Will Cappelli in which he discussed his recently published report, Will IT…

U.S. patent granted for secure remote transfer of ATM master key process

March 4, 2013

Inventors Henry Samuel Schwarz of New York and Daryll Paul Cordeiro of Atlanta, have developed a patent (8,375,203) for a "method and system for secure remote…

INETCO, NCR deploy ATM management, data tools for UAE bank

February 19, 2013

The UAE's largest bank, the National Bank of Abu Dhabi, has chosen INETCO Systems Limited to provide customer service monitoring services across its ATM…

5 predictions for ATM, online and mobile banking monitoring applications

by Marc Borbas — VP, Marketing, INETCO

A new year is a time for goals, resolutions … and predictions. At the beginning of the year, I polled our INETCO team and asked the question, "What is most…

Access One launches ATM Biz App for smartphones

December 18, 2012

Access One ATM, a Brooklyn, N.Y.-based IAD, has unveiled its ATM Biz App, a smartphone application that allows Access One customers to manage their ATMs on…

ATM service firm Pendum moves in, moves on

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

CEO Brad Browder talks about big changes in the recent past and big plans for the near future.