2nd largest US CU chooses Wincor multi-vendor software solution

April 29, 2013

Wincor Nixdorf recently signed an agreement with Raleigh, N.C.-based State Employees' Credit Union to provide multi-vendor software solutions for the FI's…

Coastal Community Credit Union debuts video teller ATMs

April 23, 2013

Canada's Coastal Community Credit Union has installed its first NCR APTRA Interactive Teller ATM in a newly opened branch in Duncan, on Vancouver Island. The…

5 best practices for monitoring multi-channel banking environments

We've come a long way from the time when ATMs were simple, autonomous machines that were working — or not. That were serving customers efficiently — or not.

Fiserv ACCEL/Exchange now just Accel

April 16, 2013

The applications are broader, so the name needed to be shorter. The streamlining of Fiserv "ACCEL/Exchange" to simply "Accel" is the result of a repositioning…

Aligning payment processing services and customer experience

by Marc Borbas — VP, Marketing, INETCO

Last week, Retail Systems Research published the Fast Fact "Retail Payments and the Customer Experience: Waiting for Processors." It was taken from RSR's first…

IFX Forum, EPASOrg to partner on ISO 20022 ATM message development

April 9, 2013

The Interactive Financial eXchange Forum and EPASOrg have signed a memorandum of understanding for coordination on the development and delivery of ISO 2002…

India's RuPay cards to go global in July

April 8, 2013

The National Payments Corporation of India recently announced an agreement with Discover Financial Services that will take India's new RuPay debit card…

Euronet Pakistan to provide MasterCard, VISA gateway services to JS Bank

March 29, 2013

Euronet Pakistan, a subsidiary of Euronet Worldwide Inc., and JS Bank have signed a comprehensive agreement for the provision of gateway services for VISA and…

Avaya to support VTMs in China

March 28, 2013

Avaya, a provider of communications solutions, has announced that the company has been selected to provide video conferencing and contact center technologies…

Visa may have to pay billions for European network

March 20, 2013

The European banks that currently own Visa Europe are thinking of setting up their own competing payments network in Europe. Not only would this mean new…

Cyber attack takes down Korean ATMs, banks

March 20, 2013

In what many are calling an act of cyber-revenge, computer screens at ATMs, banks and broadcast station offices in South Korea simultaneously went black on…

Visa, Planet Payment team up for ATM activation in Myanmar

March 18, 2013

Visa has announced the opening of the Myanmar market to ATM and POS acceptance through licensing agreements with Co-operative Bank, Kanbawza Bank, and Myanmar…

How the ATM revolutionized retail banking - Part I

A brief history of the machine everybody takes for granted ... and nobody wants to be without.

Discover Financial Services teams with Nigeria's Interswitch

March 14, 2013

Discover Financial Services and payment processing service provider Nigerian Interswitch Ltd. have partnered to allow acceptance of Discover and Diners Club…

ATMIA US 2013: a new way to go wireless

According to Steve Mieczkowski, most providers of wireless ATM services require a two-year contract, a high monthly rate and a monthly lease payment for a…

ATMIA urges card associations to rethink EMV deadlines for ATMs

March 11, 2013

The U.S. chapter of the ATM Industry Association has sent an open letter to global payment networks requesting a realistic, consistent approach to chip card…

RBS computer failure shuts down ATMs again

March 8, 2013

Strike two for the Royal Bank of Scotland. An RBS system crash last summer that left customers unable use ATMs or online banking for a week; another computer…

An 'upfront' approach to EMV at the ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A solution used by 70 percent of BPC clients in current EMV markets could take some of the sting out of U.S. implementation.

ATM service hub up and running in 'record time' with BT cloud solution

March 4, 2013

Cloud services provider BT has announced the successful delivery of its 'BT Cloud Contact' solution to the new Wincor Nixdorf Service Hub Europe in Poland. The…

Card giant aims to get merchants 'Visa-Ready'

February 27, 2013

Visa is making another big push to drive cash users to electronic payments. The card giant has launched a new initiative, the Visa Ready Partner Program…