Why do consumers hate ATM fees so much?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

It might be because they don't have a clue where the money goes ... and nobody's taken the time to educate them.

Bank kiosks expand ATM services with face-to-face interaction

July 9, 2014

Citizens Bank of Edmond in Edmond, Okla., has become the first community branch in the nation to put a face to electronic banking with direct video links at…

Dressing up for the occasion ...

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

There's no question that ATMs are getting dressed up. Whether it's in support of something temporary — a concert or other event — or an installation of a more…

How does Brazil score in financial services?

With more ATMs (118:100K) and plastic than anyone else on the continent, Brazil is a clear winner. But how does it rate internationally?

Video teller machines: The future of community banking?

Some community financial institutions around the U.S. are looking to a new technology to steer customers to lower-cost delivery channels. As FIs continue to…

WVLSC, Co-op enter ATM network partnering agreement

June 26, 2014

West Virginia League Services Corp. has agreed to promote Co-op Financial Services' 30,000 ATM network exclusively to the league's member credit unions.

A very big roll of the dice ...

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

As HP moves to change the way we think about computers, it might be that ATMs will not change that much after all, but everything behind their façade will be…

Is real-time banking fast enough?

As more countries bring real-time money movement to their consumers, it raises the question, is real time fast enough?

Fee-free Aussie ATM network seeks immunity from price-fixing complaints

June 19, 2014

The six members of Australia's FeeSmart ATM sub-network are hoping that the Australian Competition and Consumer Committee will agree that, in their case, price…

Visa digs in its heels against Russian demands

June 19, 2014

Will the largest network in Russia tell Putin's Duma what they can do with their new payments system rules, or will Putin back down in the face of losing…

Shared Financial Solutions, Co-op Financial Services strike partnership agreement

June 19, 2014

Co-op Financial Services, a credit union service organization, and Shared Financial Services, the service corporation of the Kansas Credit Union Association…

Shazam wins BancServ endorsement for Florida banks

June 19, 2014

BancServ, a subsidiary of the Florida Bankers Association, has endorsed Shazam as the preferred EFT network for the association's 230 member banks.

East African nations integrate switches for ATM interoperability

June 19, 2014

Kenswitch, the national shared payments system of Kenya, has integrated its ATM system with the switches of three other East African nations.

Telit, Digi secure wireless router solution focuses on financial services

June 18, 2014

Telit Wireless Solutions, a provider of machine-to-machine products and Digi International, a provider of end-to-end wireless solutions, have announced the…

Singapore banks' ATM service interrupted by 'connectivity issues'

June 16, 2014

A problem vaguely described as a “connectivity issue” intermittently disrupted the ATM and online services of DBS and POSB Banks across Singapore on Monday.

Elan certifies Diebold video teller, in-lobby teller devices

June 16, 2014

Elan is one of the first processors to approve the Opteva 923 In-Lobby Teller for integration into branch environments; the terminal offers customers a…

Lloyds, RBC to lift ATM restriction for basic accountholders in the UK

June 13, 2014

Reversing course, RBS and Lloyds have announced that customers who own basic bank accounts will be allowed to carry out transactions at other banks’ ATMs.

Indian FIs hope to extend 'on-us only' transactions to off-us ATMs

June 12, 2014

India is exploring the feasibility of allowing ATM users to carry out certain transactions (e.g., deposits, utility payments and digital TV recharge) currently…

FreeATM raises funding, refines business strategy for IAD market

June 11, 2014

FreeATM, an advertising-driven fee-free ATM network, has announced the first closing of $745,000 of Series A financing. The company hopes to raise an…

Banco do Brasil intros an ATM access solution for international travelers

June 9, 2014

Barely more than a week away from the start of 2014 FIFA World Cup Brazil, Banco do Brasil Americas and payment processor i2c Inc. have launched a…