Self-service ATMs help shape a new branch service philosophy

When University Federal Credit Union decided it was time to reinvent their branch model, they worked with the branch transformations group at Diebold…

Gallery: A new branch model built around self-service banking solutions

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A cost-efficient new concept features "assisted self-service" ATMs and "universal" banking representatives.

2013 ATM Comparison Guide: Where the buying decision begins

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a world of options, a concise guide to ATM features and attributes can help deployers make the right choice.

Wincor Nixdorf earns top GRI rating again

December 20, 2012

Wincor Nixdorf has won a second A-plus rating from the Global Research Initiative, following its initial A-plus award in May of this year. The GRI standard was…

Brinks, Wincor collaborate on cash management model

December 19, 2012

Wincor Nixdorf and Brinks Deutschland have announced plans to expand their cooperation in order to increase the efficiency of cash-handling processes for banks…

Bank-Fund Staff FCU deploys ARCA cash recyclers

December 18, 2012

Bank-Fund Staff Federal Credit Union ($3.3 billion in assets), a 70,000-member FI serving employees of the World Bank Group and the International Monetary…

CO-OP intros ATM with shared branching functionality

December 14, 2012

CO-OP Financial Services is urging credit unions to share and offering them the means to do it. The credit union service organization has announced its…

German Bank NORD/LB outsources IT infrastructure ops to Wincor Nixdorf

December 14, 2012

Wincor Nixdorf has won a seven-year contract to provide central operations management of IT infrastructure for Norddeutsche Landesbank. The agreement, which…

2012 GRG Global Customer Exchange

Robert Höpfner, CEO of Hamburg, Germany-based LM Software is collaborating with GRG on a software project for the German market. He says that the company…

2012 GRG Global Customer Exchange

Kashif Naeem, vice president and head of product management at Sudan's largest FI, Bank of Khartoum, talks about the opportunity GCE provides to learn about…

2012 GRG Global Customer Exchange

Carlos Busso, president and CEO of Santiago, Chile-based Adexus, a systems integrator and e-commerce solutions provider, talks about implementing GRG cash…

Wright-Patt CU to add Interactive Teller to ATM fleet

December 11, 2012

Wright-Patt Credit Union, an Ohio-based FI serving more than 230,000 members, has announced that it will begin introducing NCR APTRA Interactive Teller…

ATM service firm Pendum moves in, moves on

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

CEO Brad Browder talks about big changes in the recent past and big plans for the near future.

Triton adds donation capability to its ATMs with Digital Processing Solutions deal

December 7, 2012

Triton Systems has wrapped up a reseller agreement with Digital Processing Solutions, developer of Digital Donations, that allows the ATM manufacturer to…

SafenSoft TPSecure 3.7, Diebold ATMs fully compatible, tests determine

December 7, 2012

Russian IT security software developer Safensoft has reported the completion of a successful test of its TPSecure 3.7 software on Diebold ATMs.

Business as usual in the ATM industry

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As if. Four VPs discuss Wincor Nixdorf's approach to an unusual time for the ATM business.

Capitol Federal to deploy NCR SelfServ ATMs with SDM

December 4, 2012

NCR Corp. has announced that Capitol Federal Savings Bank, a $9.45 billion federally chartered savings bank based in Topeka, Kan., will deploy 69 of the NCR…

WebNMS launches ATM Site Manager

November 29, 2012

WebNMS, a division of Zoho Corp. and a global provider of network and element management solutions, has announced its foray into the machine-to-machine…

Early 2013 rollout expected for KAL cashless ATM

KAL introduced its ATM this June with a kick-off in Times Square. Since then, the machine has undergone extensive field testing and received a few…

Cardless ATM withdrawals with NCR mobile prestaging

At this world's BAI Retail Delivery show in Washington, D.C., NCR showcased its ATM cash withdrawal prestaging technology, demonstrating how easily a bank…