New association will promote tech-powered experience across consumer channels

February 27, 2015

The Interactive Customer Experience Association will explore ways that technologies can be combined to create new and unique consumer experiences.

Kalpana: A 'magic bullet' for the ATM industry?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

NCR aims to maximize ATM security and minimize ATM cost of ownership with a bold new Android-based thin client operating system.

Wincor Nixdorf pilots new cashless payment solution

February 23, 2015

The system connects card terminals with a central server at Wincor where data is processed and forwarded to card acquirers.

9 ways to lock out ATM hackers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Putting your ATM network beyond criminals' reach is a multilayered proposition. That's where the 'onion model' of security best practice comes in.

Diebold, Eagle Eye Networks team up to offer cloud-based video services

February 12, 2015

The solution will stream and store live and recorded video, and generate notifications and real-time analytics, the companies say.

ATM network performance data goes mobile with NCR app

February 10, 2015

Pulse Banking provides network performance analytics for executives, plus detailed incident management data and system status alerts for network managers.

FTSI inaugurates executive experience center

February 6, 2015

The facility features a range of NCR hardware and software, plus FTSI branch security, signage, branding, and service solutions.

Licensing deal allows Genmega ATMs to run Triton TDL communication platform

February 6, 2015

The agreement will enable operators to deploy Triton value-added features across additional ATM brands.

The 'onion model': Nine layers of security every ATM deployer needs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A Feb. 10 webinar will introduce a multilayered approach to ATM software security that ensures if one security measure fails, others will continue to shield…

Burroughs buys ATM services and equipment provider Pendum

February 2, 2015

The deal creates the nation's largest independent multivendor provider of equipment maintenance and technology solutions for check and cash transactions…

Russian bank fights rising payment fraud with real-time software solution

January 30, 2015

Wincor Nixdor worked with Tinkoff Bank to implement IRIS, which provides transaction histories for any number and type of payment channels.

Deflated wallet? No worries! Two ATM companies are making sure Super Bowl fans have easy access to cash

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Fans can score all the cash they need for beer, brats and bobbleheads at 90 mobile ATMs scattered throughout official Super Bowl locales hosting pre-, post…

Wincor Nixdorf 1QFY sales as expected: Not great

Trying times in critical markets set the stage for a predictably subdued quarterly performance by the European ATM giant.

Datacard, Abanca partner to provide on-the-spot bankcards

January 26, 2015

With its implementation of a Datacard solution, Abanca Bank becomes the first FI in Spain to offer instant issuance debit, credit and prepaid cards.

Saudi FI, GRG kick off phase two of optimized cash collection project

January 20, 2015

Phase one reduced cash handling time for retailers, streamlined cash collection for the bank and its CIT provider, and improved security for all, the partners…

Diebold merges Brazil, Latin America operations

January 16, 2015

The realignment, which takes effect immediately, will result in improved efficiency and customer service, the company says.

NCR announces plans for new world headquarters in Atlanta

January 16, 2015

Plans call for two campuses — one in midtown Atlanta and one in the northern suburbs — both expected to be completed by early 2018.

New coalition seeks legislative controls on patent trolls

January 15, 2015

The National Retail Federation and Oracle have organized United for Patent Reform to pursue legislative reform targeting seven aspects of patent litigation.

Migrating ATMs to EMV: It's more than a matter of time and money

Most deployers understand that conversion to EMV involves considerable time and expense, but not all understand that it also involves operational adjustments.

CPI sells nonsecure card ops, refines focus on EMV solutions

January 13, 2015

The divestiture refines a focus on technology payment solutions such as EMV and further concentrates activities in core markets, the company says.