UK government, industry reps aim to stem surge in ATM explosive attacks

January 9, 2018

Executives from Newcastle, England-based ATM security company Lockpoint will meet this week with U.K. officials to discuss a persistent trend of gas attacks…

ATMs in China's 'Toilet Revolution' give new meaning to 'flush with cash'

December 12, 2017

Visiting China soon? If so, here's a tourist tip: If you need cash, head to a public toilet, where you can make an ATM withdrawal and (ahem) a deposit.

'Lock it up!': Best practices guide tackles ATM cabinet security

March 23, 2017

The ATM Industry Association has published a new guide documenting best practices for securing ATM cabinets and managing physical keys for cabinets.

California passes legislation encouraging protective barriers

August 1, 2016

California became the first state in the nation to pass legislation that encourages the use of protective barriers at vulnerable locations including parking…

A new twist on ATM eavesdropping attacks in UAE

June 26, 2015

The new technique, which is specific to NCR Personas ATMs, leaves no visible trace of tampering on the exterior of the ATM.

ATM surveillance: Preserving the ATM, protecting the customer

It is inevitable that FIs must balance investments and cost containment, but they also must take into account the safety of the customers who use their…

A small operator's guide to basic ATM care

Basic machine care isn't all that complicated. Here are five steps you can take to help ensure that your machine is always available (and inviting) to…

TD Bank serves up a memorable, multichannel 'thank you' to customers

July 29, 2014

In addition to phone, online and branch giveaways, the FI created some spectacular surprises for selected customers at the 'automated thanking machine.'

It's not an ATM. It's another branch.

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

It might be time to start considering your individual ATMs as mini-branches and to begin thinking about how to deliver an experience befitting of their…

UK virtual bank first direct gets 'real'

July 7, 2014

First direct bank is extending its brand presence from the digital world to the physical — not with branches, but rather, with ATMs.

Paramount ATMs to aid orphans in Kenya

June 30, 2014

Paramount Management Group has pledged surcharge income from several dozen of its East Coast ATMs to Horizon Initiative, a nonprofit helping Kenyan children.

Indian ingenuity increases ATM user convenience, safety

June 12, 2014

Thanks to innovative thinking by an Indian startup company, would-be ATM thieves could find themselves imprisoned — while still at the ATM.

Gone in 60 seconds: ATM 'crash and grab' crime on the rise

It's a highly destructive ATM attack with a low barrier to entry for criminals; all you need is 'hot' wheels and a hoodie.

Busting out of the ATM branding rut

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

The best way to get out of a rut is to change how you think about the problem, according to Josh Streufert, creative director for Weber Marketing Group.

To increase positive brand image, eliminate negative impressions at the ATM

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

In the Internet age, negative comments and reviews can go viral in the worst possible sense. Companies scramble to "clean up" customer service issues and draft…

ATMs Shine with LED Lighting

Financial institutions are switching to LED thanks to ROI, improvements in technology, more creative solutions and ADA requirements.

Moneycorp deploys weatherized ATMs in the UK

January 22, 2014

NCR Corp. announced today that Moneycorp has deployed weatherized NCR SelfServ 28 ATMs in city center locations around the U.K. to provide a reliable, secure…

4 examples of ATM branding to jumpstart a creative brainstorm

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

Many financial institutions and retailers still see ATMs merely as cash or transaction machines. In reality, creative thinking can transform a standard…

Thieves infect ATMs with malware via USB drives

December 31, 2013

At the Chaos Computing Congress in Hamburg, Germany, details were revealed about a July attack on European ATMs.

The 2014 ATM Comparison Guide: Sorting apples from oranges

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Oranges-to-oranges vendor specs help take the guesswork out of determining which models best meet a deployer's needs.