Diebold Nixdorf unveils Vynamic Connection Points 7 self-service software

May 22, 2024

Diebold Nixdorf unveiled Vynamic Connection Points 7, the seventh generation of its self-service software. The software is built to work with Diebold Nixdorf's…

Nubank surpasses 100M customer milestone, celebrates on the Las Vegas Sphere

May 22, 2024

Nubank, a digital banking platform, surpassed its 100 million customer milestone in Brazil, Mexico and Colombia, with 92 million in Brazil, more than 7 million…

FIS upgrades mobile banking app

May 22, 2024

FIS, a fintech company, introduced FIS Digital One Flex Mobile 6.0 mobile banking app. With this app, customers can bank online or mobile with a simplified…

Chatbots lead the way in AI banking

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

ATM Marketplace spoke with Bank of America about the Erica chatbot and its continued development as an AI banking tool.

Keybank intros virtual account management solution

May 21, 2024

Keybank announced KeyVAM, a virtual account management solution for treasury management customers. This cash-management solution is powered by Qolo and allows…

FIS intros fintech platform Atleio

May 17, 2024

FIS introduced Atelio by FIS, a fintech platform to allow banks and businesses to integrate financial services. It offers a variety of tools such as deposit…

Hyosung Americas names Kunoh Kim CEO

May 15, 2024

Hyosung Americas, a global leader in ATM innovation, has appointed Kunoh Kim as CEO.

Palmetto Citizens Federal Credit Union selects NCR Atleos' Allpoint Network

May 13, 2024

Palmetto Federal Credit Union, based in South Carolina, selected NCR Atleos' Allpoint Network to provide access to more than 55,000 ATMs for its members. With…

JD Power survey finds decreasing customer satisfaction with online-only banks

May 13, 2024

A survey by JD Power found that consumers are less satisfied with online-only banks, compared to last year. Satisfaction scores for online-only banks decreased…

How can banks maintain a good CX in light of layoffs?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bradley Cooper, editor of ATM Marketplace discussed bank layoffs in light of CX with Mack Turner, a 30 year veteran of the financial services industry.

NCR Voyix releases 2024 Q1 results

May 9, 2024

NCR Voyix Corp. reported its financial results for the first quarter of 2024. It saw a GAAP revenue of $862 million, down from $916 million year-over-year, and…

VantageScore wins 2 patents for machine learning credit scoring tech

May 7, 2024

VantageScore, a credit scoring company, won two patents for its machine learning tools which can improve credit scoring models, giving customers more access to…

British Caribbean Bank partners with Finastra for core banking tech

May 7, 2024

Finastra, a financial software provider, partnered with British Caribbean Bank Ltd., based in Turks and Caicos, to deploy Finastra Essence on the Microsoft…

Remittance market to grow by $38.2B

May 6, 2024

The global remittance market is expected to grow by $38.2 billion from 2023 to 2027, according to research from Technavio. It will also grow at a compound…

AI-powered avatars: Next stage in banking CX?

by Matthew Merilees — CEO North America, Global-e

Digital avatars could hold the key to unleashing a new era of AI-powered excellence in customer service, especially at the digital banking level.

Rethinking card issuing in an age of fintech disruption

Banks face challenges in modernizing card issuing to keep up with new competitors. Fintech disruptors and evolving consumer preferences could affect existing…

Where are bank branches headed?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bank branches are decreasing in number across the U.S., but this trend doesn't tell the entire story.

Experience innovation at the Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The Bank Customer Experience Summit 2024's first early bird deadline is coming up on May 3rd.

Lama AI joins Mastercard Engage Partner Platform

April 23, 2024

Lama AI, a commercial lending technology provider, plans to join the Mastercard Engage Partner Platform to deliver better payments solutions. In particular…

CoinFlip pre-reg process simplifies transactions

April 19, 2024

CoinFlip, a global digital currency platform company, has launched a pre-registration process that allows customers to obtain pre-approval online before…