Green Dot selects Temenos for digital banking

October 21, 2021

Green Dot Corp., a financial technology company and owner of online bank Green Dot, has selected Temenos, a banking software company, to provide its Banking…

Smart ATMs serve the underserved

by Bradley Cooper — Editor, Connect Media

The underserved have traditionally relied on ATMs to gain access to cash, but one company is expanding ATM services to include a variety of tools for them.

Webinar to analyze 2021 ATM and Self-service Software Trends and Analysis Report

October 19, 2021

It has now been the 14th consecutive year that ATM Marketplace and KAL ATM Software have published the ATM and Self-service Software Trends and Analysis…

Mode intros open banking, bitcoin rewards solution

October 18, 2021

Mode Global Holdings Plc, a fintech group, has introduced its Open Banking payments and bitcoin rewards solution on the THG Plc platform for brands. With this…

3 financial experts share elevator pitches

by Bradley Cooper — Editor, Connect Media

Three financial services companies provided elevator pitches for innovative products at the Bank Customer Experience Summit, including a virtual assistant…

Landmark Credit Union intros Clinc's chatbot

October 11, 2021

Landmark Credit Union, a credit union with 5,000 branches in the U.S., has introduced Clinc's voice and text-enabled chatbot for its more than 370,000 members.

Analyze this! Detailed customer journey analytics at ATM from eKassir

How does the user go through the scenarios at ATMs, how fast? Where are the bottlenecks and friction points? You can easily get the answers on these questions…

How to improve banking customer experience with right mix of digital tools, personal touch

by Holly O'Neill

Even with digital tools, one of the most important parts of any client experience is complementing online offerings with a personal touch. As financial…

Vottun intros digital currency cross-order payments solution on Spanish regulatory sandbox

October 8, 2021

Vottun, a blockchain startup, recently announced its intra-company cross-border payments solution using digital currencies from the Stellar Development…

Bank Customer Experience Summit closing keynote addresses how banks can succeed in a digital banking world

by Bradley Cooper — Editor, Connect Media

One major challenge for banks is the rise of digital challengers and neobanks, which have disrupted the banking world and business models. The closing keynote…

Profit online bank offers free bookkeeping, accounting

October 5, 2021

Profit, an online bank, has introduced an all-in-one business bank account that offers bookkeeping and accounting for free. The company did this to help people…

3 bankers share insights on banking hot topics

by Bradley Cooper — Editor, Connect Media

When it comes to banking, there's no shortage of hot topics and pressing issues. In order to provide insight into these issues, the Bank Customer Experience…

Lemonway intros opening banking service

September 29, 2021

Lemonway, a French payments service provider, has introduce its Pay By Bank service through a partnership with open banking platform Tink. This service will…

5 banks partner with Jack Henry for core system tools

September 29, 2021

Five community banks recently partnered with Jack Henry & Associations Inc., a technology and payment processing services company, to integrate its Core…

As bitcoin soars, ATMs make purchasing it easier

by Ayman Rida — Owner, Cash2Bitcoin

As bitcoin soars in value, so too do opportunities for Bitcoin ATMs.

JPMorgan inks acquisition of college financial planning platform Frank

September 28, 2021

JPMorgan Chase & Co. has acquired Frank, a college financial planning platform, which provides a variety of college planning tools including Easy FAFSA…

How to move from transactional to relational banking

by Bradley Cooper — Editor, Connect Media

If there is one constant need for banks, it is the need to acquire new customers and to convert them into lifelong customers; however, accomplishing this task…

BankProv expands lending team for cryptocurrency

September 23, 2021

BankProv, a commercial bank and subsidiary of Provident Bankcorp Inc. is expanding its specialty lending team with Ryan Fox who will serve as assistant vice…

Avail Finance integrates Scienaptic AI's credit decisioning platform

September 23, 2021

Avail Banking, a neo banking platform provider, has integrated Scienaptic AI's credit decisioning platform to boost that service for India's blue-collared…

FIS appoints chief administrative officer

September 22, 2021

FIS, a financial technology company, has appointed Stephanie Ferris as chief administrative officer. Prior to joining FIS, she served as CFO for Worldpay…