Banking experience: 3 simple tips to improve

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What are some practical tips to improve banking experience? You can measure customer's attitudes, create comfortable spaces and take all your channels into…

Citizens appoints head of enterprise payments

July 21, 2023

Citizens Financial Group Inc. has appointed Taira Hall to serve as head of enterprise payments. She will report to Beth Johnson, vice chair and chief…

Union Credit intros credit union marketplace

July 19, 2023

Union Credit, a credit offer provider, has introduced a marketplace to allow credit unions to offer one-click credit offers to customers at the point-of…

IOLE: the Virtual Assistant for the remote branch

This videos shows some key scenarios explaining the functioning and application of Auriga's Voice Banking solution integrated with Bank4Me, Auriga's digital…

Bank of Baroda intros electronic bank guarantee

July 13, 2023

Bank of Baroda, an Indian bank, has introduced Electroc Bank Gurantee on its digital BarodaINSTA platform through a partnership with National E-Governance…

Bank of America fined for more than $250M for fake accounts, junk fees

July 12, 2023

The Consumer Financial Protection Bureau has ordered Bank of America to pay more than $250 million in fines and customer refunds for a variety of violations…

Fintech software market to grow by more than 8%

July 12, 2023

The fintech software market will grow at a compound annual growth rate of 8.82% from 2023 to 2027, according to research from Technavio. The primary market…

Huntington National Bank earns top spot in mobile banking app survey

July 6, 2023

The Huntington National Bank has earned the top spot for the fifth consecutive year in the J.D. Power 2023 U.S. Banking Mobile App Satisfaction Survey…

Alliance Catholic Credit Union deploys 5 ITMs

June 28, 2023

Alliance Catholic Credit Union, based in Michigan, has deployed five interactive teller machines from Dolphin Debit, according to a press release.

Indian digital bank Kotak811 intros financial freedom campaign

June 28, 2023

Kotak811, a digital bank based in India, has launched its Finance ka+1 campaign, which aims to help young people gain financial freedom. The campaign will…

Which payments businesses accept matters

While technology-driven forms of payment such as credit cards, debit cards and mobile wallets have become more available over the past few years, consumers…

Regions Bank intros grace period for overdrafts

June 23, 2023

Regions Bank recently announced Overdraft Grace, which gives customers an extra business day to make deposits to cover overdrafts prior to a fee. This service…

What's going on with Binance, Coinbase?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Cryptocurrency took a major hit this month, as the Securities and Exchange Commission opened lawsuits against popular exchanges Binance and Coinbase.

NCR completes migration to Google Cloud

June 20, 2023

NCR Corp. has migrated its 24 million NCR DI Digital Banking users to Google Cloud. With this migration, users will have access to Google Cloud's analytics for…

IMF begins work on platform for central bank digital currencies

June 20, 2023

The International Monetary Fund is developing a platform for central bank digital currencies, which would provide cross-border transactions. In particular, it…

How are banks automating or failing to automate?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Banks are typically seen as traditional organizations; however, many are embracing automation to improve efficiency and meet customer needs. That being said…

First Tech Federal Credit Union to offer financial services for foster children

June 16, 2023

First Tech Federal Credit Union, based in San Jose, California, has partnered with Youth Villages Oregon, a children mental and behavioral health organization…

Carolina Foothills Federal Credit Union to offer non-sufficient funds solution

June 15, 2023

Carolina Foothills Federal Credit Union has partnered with DoubleChecks Solutions to allow members to stop payments with non-sufficient funds from being…

Bank Customer Experience Summit will examine customer journey

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The Bank Customer Experience Summit, being held Sept. 12 to 13 in Charlotte, North Carolina will feature several panels surrounding customer experience in…

Credit Union of America onboards digital account opening

June 13, 2023

Credit Union of America, based in Kansas, has integrated Narmi's Digital Account Opening product, to onboard members in under three minutes. The solution…