Digital Banking News & Media
TD Bank takes a closer look at banking preferences
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What do customers actually want from banks? Do they still want branches? TD Bank's recent customer survey revealed some surprising statistics.
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Bank of America intros car shopping digital tools
December 1, 2023
Bank of America introduced tools for customers looking to purchase and finance a car. Customers can get prequalified for financing without impacting their…
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How can banks improve customer communication?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Are banks communicating effectively? How are they reaching underserved populations? Mack Turner, president and owner of Mack Turner Consulting and Insights…
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Google launches AI voice analytics tool for bank compliance
November 28, 2023
Google partnered with Symphony, a technology firm, to deliver generative AI voice analytics to banks and investment firms to help these businesses track and…
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Santander Bank intros Essential Checking account with no overdraft fees
November 27, 2023
Santander Bank N.A. introduced its Santander Essential Checking account which features no overdraft fees. Instead, it will charge a $4 monthly fee that can be…
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2023 ATM & Self-Service Software Trends
The ATM and self-service industry is here to stay, but it’s no longer business as usual. We are at the cusp of a self-service revolution where market players…
Presented by KAL ATM Software GmbH
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Banks embrace rewards, personalized tools for small businesses
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
How can banks help small businesses? By taking lessons from consumer products and offering them rewards, tools and personalized services.
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Dwayne 'the Rock' Johnson intros Mighty Oak debit card
November 14, 2023
Acorns, a saving and investing app, partnered with actor Dwayne Johnson to introduce the Might Oak debit card, made from heavy metal Tungsten. The card…
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Zelle begins refunding scam victims by clawing back funds from scammers
November 14, 2023
Zelle, a peer-to-peer payments app owned by seven banks, has begun refunding victims of imposter scams after pressure from regulators. The 2,100 financial…
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BMO intros Financial Progress Hub
November 14, 2023
BMO launched its Real Financial Progress Hub to offer financial advice, tools and resources for customers. It can help customers budget, set goals and connect…
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The future of banking: Overhauling customer experience strategies
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What is the key to banking success in the current market? The answer is to overhaul customer experience strategies to meet consumers where they are.
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Regions Bank partners with Self Financial to deliver better credit building
November 10, 2023
Regions Bank partnered with Self Financial Inc. to allow its customers to improve their financial health and credit. In particular, consumer banking customers…
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Eltropy integrates with Portico for advanced credit union member engagement
November 9, 2023
Eltropy, a digital conversations platform for financial institutions, integrated Fiserv's Portico account processing platform. With this integration, Eltropy…
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American Express delivers checking account with rewards to small businesses
November 8, 2023
American Express recently unveiled its Business Checking account for all eligible small businesses in the U.S., which offers no fees, 24/7 assistance and…
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Customers see delay in direct deposits due to ACH error
November 7, 2023
Customers reported a delay in their direct deposits after an error with the Automated Clearing House on Nov. 3. Some customers still haven't received their…
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ATMs take cash deposit to the next level
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
NCR partnered with Clip Money to make cash deposits at ATMs easier for businesses. Here's how.
read nowHyosung Innovue appoints chief revenue officer
November 1, 2023
Hyosung Innovue appointed Nancy Daniels as its first chief revenue officer. Prior to joining Hyosung, Daniels served as managing member and operating partner…
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What's new in branch design?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Digital banking is important, but branches also have a role to play. A panel at the Bank Customer Experience Summit in Charlotte, North Carolina took a look at…
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IndusInd Bank intros campaign for mobile banking app
October 30, 2023
IndusInd Bank, based in India, launched a campaign for its mobile banking app INDIE at the ICC Men's Crick World Cup 2023. The app features a savings account…
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Jack Henry to provide Array's finance tools on Banno Digital Platform
October 30, 2023
Jack Henry will provide Array's credit management, privacy and other finance tools for users on the Banno Digital Platform. These tools include a credit score…
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