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Customer Service News & Media

Are ATM Machines Profitable? Discover Real Earnings & What Drives ATM Revenue

ATMs are profitable via surcharge fees ($2-$3 per transaction), interchange fees, and dynamic currency conversion. High-traffic locations can earn…

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Are you getting the most commission from your ATM? Find out today.

To maximize your ATM commission, regularly review your statement for accuracy. Verify surcharge rates, cross-check transaction volumes, calculate average…

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Why Choose ATM Link?

ATM Link is a committed partner offering businesses transparent, reliable, and rewarding ATM services. Unlike other providers, they provide free pre-sale…

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ATMs in Hospitality: Elevate Guest Experience with ATM Link

On-site ATMs boost guest satisfaction & revenue in hotels/restaurants. Offer cash convenience, safety, & loyalty. ATM Link provides free placement, cash…

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7 Myths About ATM Business Ownership – Debunked

This article clears up seven common myths about owning an ATM. It explains that even in a digital world, ATMs can still make good profits, are simple to…

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ATM Toppers: See The Surprising Big Difference

Choosing the right ATM topper —standard versus digital —can make all the difference. Standard toppers enhance visibility with static signage, while digital…

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How ITMs are creating a new playbook for self-service banking

As financial institutions shift toward high-value services, ITMs are helping automate routine transactions, reduce costs, and extend access. This article…

Presented by NCR Atleos

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Unlock Maximum Profit with Flexible ATM Processing Options

Choose how you want your ATM set up and managed to make the most money with ease. Whether you own the ATM or ATM Link, who loads the cash, or who handles…

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How ATMs Can Boost Sales for Convenience Stores

Convenience stores want more sales and customers. Adding an ATM helps! It brings people in and makes them spend more. Learn how an ATM can help your store grow.

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Improving access to cash in a natural disaster

When disaster strikes, access to cash is critical. NCR Atleos helps financial institutions prepare with resilient ATM networks that support communities during…

Presented by NCR Atleos

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2024/25 ATM & Self-Service Software Trends

Despite their dwindling numbers, most ATM owners are still finding plenty of uses for them. In the 17th edition of the ATM & Self-Service Software Trends…

Presented by KAL ATM Software GmbH

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ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

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UK banks: why do they rank low in Customer Satisfaction?

Last month, the UK’s Institute for Customer Service produced its UK Customer Satisfaction Index (UKCSI) for the first six months of 2024.

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North Shore Bank: The role of Interactive

North Shore Bank partnered with NCR Atleos to enhance customer experience through self-service innovation. In this session, SVP Susan Doyle shares how…

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North Shore Bank: Putting the customer first

North Shore Bank is transforming branch operations with NCR Atleos. In this session, SVP Susan Doyle shares how interactive teller solutions support…

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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty

by Daniel Brown — Editor, Networld Media Group

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.

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2023 ATM & Self-Service Software Trends

The ATM and self-service industry is here to stay, but it’s no longer business as usual. We are at the cusp of a self-service revolution where market players…

Presented by KAL ATM Software GmbH

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Addressing the evolving payments landscape

The options consumers have when it comes to paying for goods and services continues to expand. Merchants need to find an efficient way to cater to those…

Presented by Nidec Instruments America Corporation

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Solutions Based....Quality Driven

ACG stands for quality, expertise, innovation and unparalleled service. For over 30 years, ACG has been a trusted industry leader in providing comprehensive…

Presented by ACG

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Right to Repair

The Right to Repair means you're actually in the driver's seat when it comes to selecting & partnering with an independent service provider or even choosing to…

Presented by Burroughs, Inc.

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