Scotiabank to acquire minority hold in KeyCorp

August 13, 2024

Scotiabank will acquire a 14.9% stake in KeyCorp, the parent company of Keybank. The stakes are $17.17 per share, representing $2.8 billion, according to a…

Credit Union of America joins NCR Atleos Allpoint ATM Network

August 9, 2024

Credit Union of American joined NCR Atleos' Allpoint ATM Network, a surcharge-free network of more than 55,000 ATMs. With this partnership, CUA aims to…

How to deploy, manage an ITM

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Today's episode of the Bank Customer Experience Summit podcast takes a deep dive into ITM strategy.

Presented by Cook Solutions Group

Tri Counties Bank announces support drive for California college students

August 9, 2024

Tri Counties Bank, based in California, launched the Community Cares Basic Needs Drive with the Foundation for California Community Colleges. This drive, which…

Cetera partners with California Coast Credit Union for investment program

August 8, 2024

Cetera Financial Group, a financial advisor company, partnered with California Coast Credit Union, based in San Diego with around 200,000 members, to deliver…

Bank of America names Wisconsin president

August 8, 2024

Bank of America named Drew Slocum as president of Wisconsin. In this role, he will lead up to the Wisconsin market and connect clients to the bank's eight…

Regions named best workplace for disability inclusivity

August 7, 2024

Regions Bank was named as the Best Place to Work for Disability Inclusion for the fourth consecutive year on the 2024 Disability Equality Index. The American…

Pennsylvania man sentenced for blowing up ATMs

August 7, 2024

Cushmir McBride, a Pennsylvanian man has been sentenced to seven and a half years in prison for detonating explosives inside multiple ATMs at a Target, Wells…

Advanced ATM features: 5 to include

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Here are five advanced ATM features that you should include.

10x Banking intros banking 'meta core' tech

August 5, 2024

10x Banking, a cloud-based banking platform provider, announced its meta core technology to help fuel banking transformation. This meta core uses ProductKit…

How to use financial education as a marketing tool

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel entitled "Using Financial Education as a Marketing, Engagement Tool" at the Bank Customer Experience Summit held in Charlotte from Sept. 9 to 11 will…

Chase expands DoorDash partnership

August 2, 2024

JPMorgan Chase expanded its partnership with DoorDash to offer grocery benefits to customers who order from more than 150,000 grocery stores, convenience…

Gulf Coast Bank partners with Spiral for charity, savings tools

August 2, 2024

Gulf Coast Bank, based in Los Angeles, partnered with Spiral, a banking platform to improve its customers financial well-being and enable charitable donations…

Bank of America's CashPro app sees $500B+ payment approvals

August 1, 2024

Bank of America's CashPro App saw more than $500 billion in corporate payment approvals so far in 2024. This is a nearly 40% increase year-over-year and is on…

Blend partners with Palmetto Citizens Federal Credit Union to streamline mortgage/home equity

July 31, 2024

Blend, a digital banking solutions provider, has partnered with Palmetto Citizens Federal Credit Union, based in South Carolina, to improve its mortgage and…

7-Eleven to deploy ATMs in Malaysia

July 31, 2024

Seven Bank, the banking arm of the Japanese parent chain of 7-Eleven plans to add more ATMs in Southeast Asia, particularly in Malaysia. This expansion is due…

UK banks: why do they rank low in Customer Satisfaction?

Last month, the UK’s Institute for Customer Service produced its UK Customer Satisfaction Index (UKCSI) for the first six months of 2024.

Ukraine cyberattack shuts down Russian bank ATMs

July 29, 2024

Ukraine recently launched a cyberattack against Russian banks, which successfully shut down ATMs in banks including VTB Bank, Alfa-Bank, Sberbank, iBank and…

Banking privacy: 5 benefits for banks, customers

by Robert Ramsey — CEO, Rain Technology

Banking privacy is a huge issue for customers. Here are five ways to improve it.

Bank of Clarke partners with Greenlight Financial Technology for family finance app

July 26, 2024

Bank of Clarke, based in Virginia, has partnered with Greenlight Financial Technology Inc. to provide its customers access to Greenlight's family finance app.