RBS computer failure shuts down ATMs again

March 8, 2013

Strike two for the Royal Bank of Scotland. An RBS system crash last summer that left customers unable use ATMs or online banking for a week; another computer…

Brand offers at the ATM: an innovative way to engage consumers

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

The ATMIA US 2013 conference offered a plethora of information for ATM owners and operators about EMV, PCI and ways to mitigate dropping interchange fees.

ATMIA US 2013: adding value at the ATM

Incremental profit was the trending topic at ATMIA US 2013. Reduced exchange rates and rumblings from Washington about Durbin-style ATM fee caps have operators…

SelectCore, Home Trust team up to tackle Canada's prepaid market

March 6, 2013

SelectCore Ltd., a provider of prepaid payment solutions, has teamed up with Home Trust, a wholly-owned subsidiary of Home Capital Group Inc., to offer…

2nd ATM benchmarking study to kick off with informational webinars

March 5, 2013

In May 2012, the ATM Industry Association and Europe-based Value Partners Management Consulting jointly released the "ATM Benchmarking Study 2012 and Industry…

Cambodian FI honored for effort to serve unbanked via Mobiliti Reach

March 5, 2013

Financial services technology provider Fiserv has announced that its client, ACLEDA Bank PLC, was recently named a Celent Model Bank for 2013. The Cambodian FI…

An 'upfront' approach to EMV at the ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A solution used by 70 percent of BPC clients in current EMV markets could take some of the sting out of U.S. implementation.

Consumers still trust branch, ATM and online banking over mobile banking

February 28, 2013

Through all the Mobile World Congress hoopla over corporate alliances, open platforms, new players and all the rest, it seemed that the least ink (or…

M3 program aids underbanked from mobile deposit to ATM withdrawal

February 28, 2013

Fraud prevention and payment solution provider Alaric has announced that it is working with on-demand mobile systems technology provider Transcel on a project…

CSI rated among top 4% of global managed service providers

February 27, 2013

Paducah, Ky.-based Computer Services Inc., a provider of end-to-end technology solutions for financial institutions, announced that it has been named among the…

Japanese bank eyes Indian white label ATM market

February 27, 2013

It seems that Japanese financial and retail chain 7-Eleven is considering the possibility of wielding its ATM business arm in the white label ATM market in…

Hash this: 1 in 3 CUs dumping Twitter accounts

February 27, 2013

An annual report by The Financial Brand has found that one-third of once actively tweeting CUs have called quits on their Twitter efforts. Additionally, the…

Study: branch banking is all about the relationship

February 26, 2013

A newly released study in the CustomerMonitor Survey Series from Mercator Advisory Group takes a close look at bank branch use, communication methods, and…

At this ATM, form meets function meets user financial needs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The Hyosung Monimax 7700 multi-function ATM accommodates an evolving branch-user experience.

Wincor brings its 'workhorse' ATM to the US market (video)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The standard cash-dispenser retail ATM makes its American debut at ATMIA US 2013.

Maine FI expands capabilities with Fiserv partnership

February 21, 2013

Katahdin Trust Company of Houlton, Maine, has chosen the Premier bank platform from financial technology provider Fiserv. The FI also has selected a…

Diebold deploys advanced equipment for Turkish bank

February 21, 2013

Diebold Inc. announced it will be delivering Opteva ATMs and Agilis 3 software to Turkey's Bank Asya. The full order includes 161 advanced-function ATMs…

India festivals see rise of mobile ATM

February 20, 2013

Who said ATMs have to sit still? (Or that mobile money has to involve a mobile phone?) India's Business Standard is reporting the rise in mobile ATMs being…

INETCO, NCR deploy ATM management, data tools for UAE bank

February 19, 2013

The UAE's largest bank, the National Bank of Abu Dhabi, has chosen INETCO Systems Limited to provide customer service monitoring services across its ATM…

Wells Fargo takes ATM user experience up a notch

February 18, 2013

Wells Fargo & Co. has announced a new ATM interface that the banking giant says is not only faster and easier to use, but also boasts new features and a…