Webster Bank completes upgrade of 291 ATMs

November 27, 2012

Webster Bank, a regional FI ($20 billion in assets) that serves customers from Boston to Westchester County, N.Y, has put the finishing touches on an ATM…

Philippine partnership enables cardless ATM withdrawals

November 26, 2012

The Security Bank Corp. of the Philippines and IAD Electronic Network Cash Tellers Inc. have teamed to launch the first cardless ATM withdrawals in the…

Self-service banking continues to expand at Chase

November 26, 2012

A Chase Bank branch in Chicago recently installed self-service banking kiosks, joining the 99 other locations nationwide that have machines. Chase has more…

Webinar looks at financial outsourcing from 3 points of view

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Consultant, provider and banker discuss what it takes to develop a successful outsourcing initiative.

Ally Bank launches second generation of mobile banking

November 21, 2012

Ally Bank is moving right along with mobile banking initiatives. The FI recently announced the expansion of its product suite to include a second generation of…

First Tech FCU rolls out NCR intelligent deposit ATMs

November 19, 2012

NCR has completed a 114-ATM deployment for First Tech Federal Credit Union, a $5.6 billion, 356,000-member financial institution based in in Palo Alto, Calif.

S African bank opts for Diebold Opteva ATMs

November 19, 2012

Capitec Bank of South Africa has announced that it will deploy Diebold Inc. Opteva 328 cash-recycling ATMs. The Opteva will allow users to perform advanced…

Diebold study reveals a financial services sector in flux

Jerry Verdi, vice president of market intelligence at Diebold characterizes the financial services market as "[an] industry that is going through a fairly…

American Eagle FCU joins Allpoint ATM network

November 16, 2012

East Hartford, Conn.-based American Eagle Federal Credit Union has joined the surcharge-free Allpoint Network, a Cardtronics Inc. affiliate. American Eagle is…

How banks are adapting to the 'new normal'

November 15, 2012

Talaris has announced the publication of the latest issue of its bi-annual international magazine, Interact, which offers insight into and analysis of…

Russia's largest bank opts for OKI G7 cash-recycling ATM

November 15, 2012

Japanese manufacturer OKI Electric Industry has announced the delivery of its ATM-Recycler G7 cash-recycling ATMs to Alfa-Bank, Russia's largest private bank.

Study: Customers want their banks to offer e-wallets

November 14, 2012

Consumers are open to a variety of electronic-wallet business models, but what they want most is for their primary financial institutions to offer them.

Outsourcing financial services: 5 steps, 1 partner

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar will outline the five-step process for establishing a successful outsourcing relationship.

Study: Factors in FI choice to offer general prepaid cards

November 13, 2012

The prepaid card sector is growing at a rapid clip, but not all FIs are sold on them, says a new study by Mercator Advisory Group and the American Bankers…

India's ATM count tops 100k; set to double again in 2 years

November 9, 2012

The National Payments Corp. of India has announced that India has now passed the 100,000 milestone for ATM installations. Two years ago, the nation's ATMs…

Webinar highlights successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

University FCU and Diebold collaboration turns "assisted self-service" ATMs into a customer service win.

Chase Bank ATMs collecting Red Cross donations for Sandy victims

November 8, 2012

JPMorgan Chase Bank has joined Wells Fargo in providing customers a simple way to help support families recovering from Hurricane Sandy. The FI has announced…

PNB to set up self-service counters at 500 branches

November 6, 2012

India's Punjab National Bank has announced plans to extend 24/7 services to customers with the addition of advanced self-service counters in the bank's 50…

GRGBanking spotlights Intelligent Cash solution

November 6, 2012

At the recent International Commercial Cash Operations Seminar in Manila, Philippines, GRGBanking showcased its P2801L Intelligent Cash Collection solution for…

How FIs can prepare customers for a natural disaster

by Thomas Hailey — Director of Business Development, CORD Financial Services

Amid advanced payment methods, automatic online bill pay, mobile money transfers and credit card transactions, we sometimes forget that technology can be…