New Commerzbank branch intros Germany's first video teller ATM

December 19, 2013

This month, German FI Commerzbank AG revealed its new branch strategy with the opening of its reinvented branch in Berlin — the first in Germany to use a video…

THE major reason for FI outsourcing in 2014

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

Simply, Windows 7.

How the market is forcing multivendor ATM strategies to a new level

A panel of experts including Citibank, Navy FCU and NCR discuss the market's need for ATM solutions that work in a multichannel environment dominated by…

NCR and Navy FCU's mobile strategy slowed down by compliance

ADA, EMV, Windows 7 and a slew of other mandates have impeded the flow of products, services and other "customer delighters" from hitting the market. (Panel…

Here to stay: folding money and forward-thinking ATM operators

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar considers the future of cash - and the ways innovative ATM deployers can make more of it now.

ATMs aren't losing share, they're gaining company

NCR explains the rationale behind its planned acquisition of mobile and online provider Digital Insight.

'Intelligent-powered' ATMs take banking where it's never been

December 11, 2013

India has 600,000 villages, most of them rural, and only 12 percent of them banked. Further, the country has 400,000 citizens — also mostly rural and unbanked…

Barclays Bank of Kenya rolls out mobile cash access service

December 11, 2013

Barclays Bank of Kenya has launched CashSend, a cardless money transfer service that links mobile phones to Barclays ATMs, Humanipo.com reports.

Examples of ATM/mobile convergence at Citi

"The ATM is still our most-used channel." Wayne Malone, head of Citishare and global ATMs, discusses the synergy between ATMs and mobile phones within Citi's…

3 reasons why video teller devices need their own strategy

Would you treat a teller like an ATM? Then why lump a video teller device in with your ATM fleet? 

Mobile technology needs financial institutions

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Tech companies of all sizes are moving into the nation's payments business, putting pressure on financial institutions to innovate. In the ever-evolving world…

Are virtual banks the 'real deal'?

Is alliance with a surcharge-free ATM network a sufficient physical presence, or are bricks and mortar a must? 

Co-op digital wallet to provide pay-anyone payments and global mobile access

December 5, 2013

Co-op Financial Services has introduced a new version of its Sprig digital wallet platform with new services from its long-standing business partner…

Chinese Central Bank bans banks from Bitcoin transactions

December 5, 2013

The People's Bank of China has ruled that Bitcoin is not a proper currency and has barred Chinese banks from handling it, Finextra reports.

Beijing bank's new ATM is no mere cash machine

December 4, 2013

About the only currency it doesn't dispense is Bitcoin: New ATMs at Beijing’s Hua Xia Bank offer customers the option to take their withdrawal in the form of…

ATM emulation helps simplify EMV migration for Chilean FI

December 3, 2013

Like many South American FIs, Santiago, Chile-based Banco Falabella has begun the costly and complicated process of changing over its ATMs to the EMV chip…

Indian FIs offered an EMV alternative

November 26, 2013

The Reserve Bank of India has notified the country's banks that they may choose between issuing EMV chip-enabled bankcards or adopting biometric identification…

4 things the best companies do at the end of each year

by Corey King — Sales, American Bank Equipment

Right about now, thoughts of a big fat turkey and Christmas shopping have started creeping into the minds of almost everyone! This is a good thing, but it's…

The case for self-service coin counting at the branch

As FIs sharpen their focus on enhancing the consumer experience through self service, it's an idea worth exploring.

RBS concentrating on customer experience

November 25, 2013

The Royal Bank of Scotland this year announced its intention to provide an improved customer experience, even as it closes approximately 10 percent of its…