Bank / Credit Union News & Media
How do branches score on customer experience?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Consultant Mack Turner shares how bank branches are doing with customer experience strategies.
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Simmons Bank appoints director of payment product
March 12, 2025
Simmons Bank, based in Arkansas, appointed Leasa Melton as community division director of payment product and sales strategy. In this role, she will oversee…
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India ATMs see disruptions following AGS Transact Technologies collapse
March 11, 2025
ATMs across India are having a cash shortage problem. This is due to the collapse of AGS Transact Technologies, which both operates and replenishes ATMs with…
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Citizens appoints 2 to executive committee
March 11, 2025
Citizens Financial Group has appointed Michelle Moosally as general counsel and chief legal officer and Matt Boss as head of consumer banking. Moosally…
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M&T Bank appoints president of Northern Pennsylvania
March 10, 2025
M&T Bank appointed Carmen Magistro as regional president for Northern Pennsylvania. He previously served as commercial senior group manager for Northern…
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Crafting the Gen Z bank branch
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
If banks want to draw Gen Z customers into the branch, they need to adopt the Apple store model.
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Woodsboro Bank appoints business banking officer
March 6, 2025
Woodsboro Bank has appointed Penny Millison as business banking officer. In this role, she will work with the branches to develop business opportunities…
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Chase rolls out Sapphire Lounge at Philadelphia International Airport
March 6, 2025
JPMorgan Chase has opened a Sapphire Lounge by the Club at the Philadelphia International Airport. The 20,000-square-foot club features a beer garden and a…
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Woodforest National Bank opens retail branch in H-E-B
March 5, 2025
Woodforest National Bank has opened its seventh retail branch in H-E-B in Kingwood, Texas. The branch includes a lobby and ATM for its customers, according to…
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Bank of America partners with Youth on Course to support young golfers
March 5, 2025
Bank of America has partnered with Youth on Course to improve access to golf for young people. Through the partnership, Youth on Course will add more than golf…
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Regions appoints SVP of home loan direct sales
March 3, 2025
Regions Bank has appointed Drew Chuba as SVP, home loan direct centralized sales and enablement manager. He will lead the mortgage solutions team and expand…
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WesBanco wins best regional bank award
February 27, 2025
WesBanco Inc. announced it has been named one of America's Best Regional Banks via Newsweek. The organization looked at profitability, press coverage and…
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Bank of America sees over 26B digital interactions
February 27, 2025
Bank of America saw more than 26 billion digital interactions from its clients in 2024, an increase of 12% year-over-year. It currently has more than 5…
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Renasant Bank selects NCR Atleos to enhance ATM, ITM fleet with contactless, other services
February 26, 2025
Renasant Bank extended its partnership with NCR Atleos to integrate its Activate Enterprise solution for ITM and ATM software. With this solution, the bank can…
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First National Bank opens Pittsburgh headquarters
February 25, 2025
F.N.B. Corp., the holding company of First National Bank, celebrated the opening of its $300 million headquarters in Pittsburgh. The headquarters was first…
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Israel files indictment against alleged ATM skimmer
February 25, 2025
Israel's Kiryat Magistrate's Court filed an indictment against Bulgarian Rozen Hristov for allegedly installing skimming devices on Bank Leumi ATMs. He…
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Customers Bank honored as 1 of America's best banks
February 24, 2025
Customers Bank, a subsidiary of Customers Bancorp, has been named one of America's Best Banks by Forbes. The organization selects the banks based on growth…
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FHLBank Chicago intros grant program for homebuyers
February 21, 2025
The Federal Home Loan Bank of Chicago has dedicated $46 million for its 2025 Downpayment Plus grant program for homebuyers in Illinois and Wisconsin. This…
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Memphis police on lookout for assault rifle wielding ATM thieves
February 21, 2025
Police in Memphis, Tennessee are on the lookout for three suspects who robbed an armored truck while a worker was servicing a First Horizon ATM. These…
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Evolv partners with Community Bankers Association of Georgia to offer payment solutions
February 20, 2025
Evolv, a payment acceptance solutions provider, has partnered with Community Bankers Association of Georgia to provide payment solutions to banks in Georgia…
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