Virtual Teller ATMs: In demand and increasingly so

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

When you put together the costs of real estate, human resources and sheer operational expenses of a branch, they might far exceed any justification to keep a…

CSI reports 100% renewal of customer contracts for NuPoint core platform

April 10, 2013

Computer Services Inc., a provider of end-to-end technology solutions for FIs, has announced the retention of 100 percent of NuPoint core platform contracts…

First Data, Associated Bank renew debit, Star Network relationship

April 8, 2013

Payment processor First Data Corp. recently announced an agreement renewing its relationship with Associated Bank, a $23 billion bank holding company based in…

BofA rolls out Teller Assist ATMs

April 8, 2013

Bank of America has announced the addition to its fleet of ATMs with Teller Assist. The new ATMs allow customers to speak with a BofA teller during extended…

Report offers definition, advice to FIs on mobile wallets

April 8, 2013

Analysts at IDC Financial Insights have announced a new report intended to aid financial institutions navigate the world of mobile payments. The report…

Regions Bank adds check cashing at 700 ATMs

April 4, 2013

Regions Bank cardholders have a new option for cashing a check and getting speedy access to their money. Customers carrying selected Regions cards — Regions…

SBI teams with NCR to introduce intelligent deposit ATMs

April 4, 2013

The State Bank of India, India's largest bank, has chosen NCR Corp., India's largest ATM manufacturer, to deploy 600 NCR SelfServ 32 intelligent cash deposit…

Bank branch rebirth turns to tech

Leaving an old, broken model behind, FIs are learning how to serve the customer better at less cost.

Scotiabank adds its brand to Cardtronics ATMs in Mexico

April 3, 2013

Scotiabank will add 500 Cardtronics cash machines to the bank's ATM network as part of an expanded ATM branding relationship between the FI and the IAD. The…

The year your financial institution starts acting like a start-up

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

It's easy to write statements like "improve customer experience," "streamline processes" or "create a culture of innovation" in your financial institution's…

Branchless banking before the Internet

by Bernardo Batiz-Lazo — Professor of Business History, Bangor University

For most of the last century, banks in Europe and North America have sought alternatives to brick-and-mortar branches for the delivery of retail financial…

ANZ hit with another ATM skimming scandal

April 1, 2013

Once again, Melbourne, Australia-based ANZ is having to alert customers that their card data might have been breached in an ATM skimming operation. The…

Compass Plus helps PrivatBank achieve record processing performances

April 1, 2013

Compass Plus, a provider of software for processors and financial institutions, has announced that PrivatBank, Ukraine's largest FI, has achieved outstanding…

Euronet Pakistan to provide MasterCard, VISA gateway services to JS Bank

March 29, 2013

Euronet Pakistan, a subsidiary of Euronet Worldwide Inc., and JS Bank have signed a comprehensive agreement for the provision of gateway services for VISA and…

FICO stats show (surprise) an increase in ATM skimming

March 29, 2013

A new FICO report says that fraud is up and the biggest trend is in ATM skimming. Bank ATMs accounted for 46 percent of skimming incidents in 2012, according…

Alterna Savings reups with Threshold Financial Technologies

March 28, 2013

Alterna Savings and Threshold Financial Technologies Inc. have announced a new contract for payment processing services from Threshold. In addition to…

Amex Bluebird evolves into a 'virtual bank'

by James Wester

Now offering FDIC insurance and paper checks, the prepaid is looking like an online bank with ATM branches.

Datacard Group enhances intelligent card issuance platform

March 26, 2013

Datacard Group, a provider of secure ID and card personalization solutions, has enhanced its Datacard MX Series platform for central card issuance programs…

Fiserv, Eutron partner to provide cash management solutions in Romania

March 26, 2013

Financial services technology provider Fiserv Inc. has announced that it will provide its cash and logistics solution portfolio to the Romanian market through…

India's private banks neck-and-neck in 'most ATMs' race

March 25, 2013

From last January 31 to this, the three largest private banks in India increased the size of their collective ATM networks by 31 percent. Leading the pack is…