Fifth Third plans to launch new commercial card mobile app

October 21, 2015

Cardholders will be able to suspend and unsuspend card accounts and have push notifications sent to their mobile device.

Ethiopia's largest FI taps NCR for ATM network monitoring

October 19, 2015

NCR Aptra Vision will provide a single, accurate view across the Commercial Bank of Ethiopia's multivendor ATM network to empower decision-making, NCR says.

International law enforcement targets next-gen banking malware

October 15, 2015

Dridex was developed by cybercriminals to harvest online banking details, which are then used to steal money from individuals and businesses worldwide, Europol…

New ATM app provides onsite insight to machine issues

October 15, 2015

The SEC-QR app provides a fast and simple way for anyone — including the ATM end user — to notify the operator of a problem with a machine.

Leveraging innovative technology to transform the branch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

An panel at BAI Retail Delivery discusses the challenges of getting people, products and processes to work as one and provide the ideal customer experience.

Saskatchewan CU aims to enhance customer experience with VTMs

October 13, 2015

With the transformation of two flagship branches, Affinity Credit Union has become the first Canadian FI to use Diebold 9900 in-lobby tellers.

Desert Schools FCU, CFM to integrate cash automation with core

October 13, 2015

The FI has worked with the software provider to integrate operations of more than 70 cash automation devices into its new Correlation Keystone platform.

Omnichannel banking, branch transformation and doubling down on your ATM investment

Today's ATMs are valuable customer relationship and marketing vehicles that deliver a winning combination of cost-effectiveness and consumer convenience.

OAB steps up skimming protection with NCR solutions

October 9, 2015

Oman Arab Bank will use the NCR Solidcore Suite for APTRA and Anti-Skimming SPS technology to secure its banking channels against potential points of…

ABNB FCU plugs into Allpoint surcharge-free network

October 9, 2015

Members of the Virginia-based credit union will gain access to the 55,000 ATMs in the Allpoint network.

ICX Symposium: The future of customer experience

by Christopher Hall — w, t

The Oct. 27-28 symposium, "Inflection Point: The Future Tech of Customer Experience," will help prepare delegates for the fast-approaching, fully tech-driven…

NY FI to roll out cardless cash access

October 8, 2015

New York-based ALMA Bank will become the latest 'early adopter' of the new technology with its implementation of Diebold Mobile Cash Access.

Breaking down silos: The new cross-channel ATM management

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A panel of experts takes up the question of how self-service management is changing to support an omnichannel customer experience.

Poll: In Canada, millennials drive charge toward new banking tech

October 6, 2015

Like their US counterparts, Canadians prefer to do their everyday banking via digital channels, but want to speak with a live person when they have more…

Digital Insight bolsters product suite with ClickSwitch

October 6, 2015

The turnkey solution lets an FI's new customers quickly migrate their recurring payments and deposits to a newly opened bank account, the company says.

Emirates NBD mobile ATM dispenses holiday cash gifts

October 6, 2015

Unsuspecting customers of the Dubai FI received envelopes stuffed with as much as $272 in cash when they used the specially constructed ATM.

Ameriabank, CR2 team to deliver omnichannel banking experience

October 6, 2015

CR2's BankWorld platform will allow Ameriabank to offer advanced banking services 24/7 through any self-service channel, the company says.

Cardtronics, TCF broaden branding relationship

October 2, 2015

The companies' new agreement will triple the number of Cardtronics ATMs carrying the TCF brand.

Webinar: ATM management in an omnichannel world

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Just defining 'omnichannel' can be difficult; making it work with the complexities, regulations and security requirements of self-service can be a colossal…

Bankladeshi bank to adopt TSYS Prime 4 for card management

September 24, 2015

With the upgrade, Premier Bank will launch a PA-DSS compliant dual-currency card with Bangladeshi taka and U.S. dollar billing accounts.